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Posted on Sep 23, 2017

Maytag Neptune grinding noise

A dozen loads ago noticed slight metal/metal noise when tub was moving. Thought it could have been object that fell out of clothes and some how got under drum. Now a grinding noise when spinning out.Otherwise working and draining properly. Could it be an object fallen underneath or mechanical...bearings? Any easy way for me to access area around drum to check?

5 Related Answers

jeff hartman

  • 79 Answers
  • Posted on Jan 05, 2008

SOURCE: grinding noise

The Neptune bearings are an interesting breed... Maytag wants you to replace the whole outer tub which includes the bearings installed for $180 or so. You can replace the bearings yourself. See www.tonytool.com to see how it is done. The tool costs $379 or so... but it is designed for the service tech. not the d.i.y.er. But watching the video can give you an idea of how to do it yourself. The bearings were available on www.neptunewaxmotor.com for about $35.00. You will also need the Maytag seal kit 12002022 to complete the job whether you decide to replace bearings or the outer tub.

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Anonymous

  • 1028 Answers
  • Posted on Sep 07, 2008

SOURCE: a penny fell underneath the agitator & went underneath inside the tub

remove 2 rubber plugs on each side of lid remove the screws underneath lift top up remove the plactic ring around tub top by pulling up on clips along top edge remove the spring on left attached to ring lift ring off remove agitator again lift inner tub up and out ..when reinstalling inner tub be sure it drops completely in so the center gear drops in place

Anonymous

  • 375 Answers
  • Posted on Oct 13, 2009

SOURCE: We have a Maytag Epic Z front load washing machine

You better not to separate the inner and outer tubs as it's quite a job and takes a lot of effort.
Try to remove the heater on the very bottom of the front half of the outer tub. From outside it looks like an oval metal piece with a terminal on each side, a nut (or screw) in the center and a plug with 2 wires coming to it. UNPLUG THE WASHER as the heater is connected to the hot wire all the time.
Remove the nut (or screw) in the center of the heater and pull the heater out. Now you have a nice opening in the bottom between the tubs. There is a heater bracket, made of a thick wire inside. Make sure not to damage it when trying to remove whatever there is inside. Make sure the heater is aligned in the bracket when assembling it back together.

Good luck.

Anonymous

  • 526 Answers
  • Posted on Jan 25, 2010

SOURCE: Maytag Neptune bearing noise

John,

What are the first two numbers of your serial number i.e.10 through 17. I’m an owner like you not a repair person….. but I have a very good feel for machine issues and the repair of the machine. See my ratings under this nick name FAV6800AWDIY and my old original nick name dh1200s.

The biggest problem with FIXYA is they don’t ask the user for Model or S/N of the machine. I can’t believe how many professional repair folks jump in with comments and they have no clue as to what machine is being discussed.

You may end up going with a replacement if it’s the Outer Tub Bearings. I would remove the tub and try to replace before I would junk a $1000 but that’s me you would need to decide. This a weak repair area for me I have not replaced the outer tub bearings on any of the three FAV66800A’s I own but I feel confident I could do it. I buy these cheap and repair for resale.

Have you had the Clutch Pulley removed/replaced in the past for dC or uC error code failure in Spin Cycle?

I would drop the Clutch Pulley out and clean up/re-lube the One-Way Roller Clutches and check for signs of a tub seal leak. Then with the Clutch Pulley out spin up the Wash Basket CCW as fast as you can by hand and listen for bearing noise of the Outer Tub Bearings. Let’s make sure the One-Way Roller clutch bearing is not the bearing noise source. See this post for removing the clutch and doing maintenance and replacement. Clutch Fix Post

I have to post rest of this comment as a comment. This forum is not geared up for DIY responses.


Anonymous

  • 43501 Answers
  • Posted on May 03, 2010

SOURCE: My Neptune front loading washer makes lots of

Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about that...

http://www.fixya.com/support/r3663122-washer_problems_washer_noise_when

This tip will help with the mold problem...

http://www.fixya.com/support/r4356970-clean_washer

heatman101

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Why does my washer (maytag mah5500bww front loader) make noise during the wash/rinse cycles but not during the spin.?

The noise could be from a loose wire harness, plastic purse-lock wire harness retainer on the upper hose hitting the top cover ir a plastic injector mold standoff on the outer tub bearing housing, also a flat spot in the belt could cause a tapping noise. Something between the outer tub and wash basket. I have had to remove items lodged in the drain tube between the pump and tub, like bra under wires. Sometimes you can squeeze the tube and feel objects the ate lodged. I always take the tube off the tub side and run my finger all the way down to the pump impeller to make sure. I also check the I can spin the impeller and the nothing is in the pump. Hard to say with out being there. Where do you think the noise is coming from top , bottom , left , or right side?
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Maytag neptune washer noisy when in spin cycle. also there's a small hole located in the back of the machine on the drum with metal shavings coming out of it. The noise is a loud grinding noise. could...

You have a bad rear bearing in the outer tub. The entire outer tub would need to be replaced to resolve this issue.
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[email protected] OR 714-334-1998
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Grinding noise.

Typically, on the Maytag Neptune dryers, it is the felt gasket that is the cause and source of the noise you're hearing.

There is a felt gasket that runs all around the front and rear of the dryer drum and cabinet door edge (on the backside lip). As the dryer ages, this felt wears out and needs to be replaced to prevent the awful screeching sounds you'll experience, once the metal to metal contact becomes constant.

You can view the parts that need replacing at the following link (Item #14 on the drawing)

http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=MDG5500AWW&productCategoryId=0151200&brandId=3048&brandDescription=MAYTAG&modelName=RESIDENTIAL-DRYER&diagramPageId=00006&componentDescription=TUMBLER&documentId=M0608072&blt=06

This was a fairly common problem with the Neptune line. You can see for yourself by simply turning the drum with your hand and feeling and listening for the rubbing/grinding noise, along the top of the door opening.

I hope you find this Very Helpful and best regards!
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unless you can physicllly grab the object form inside the tub, perhaprs still hanging through one of the holes, no real easy way to acess between the tubs( the viens inside the tub are secured bya screw never took out but perhaps that will get you a litlle space to grab
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