Question about Dell Inspiron 1501 Notebook

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Dell inspiron E1505 cannot connect to internet

This is the info on computer, I put Ping and the ip address on command prompt and it says hardware error......I have the cable connected to the broadband modem...I have windows xp media center edition. this is the error I get keep getting this error message on my Dell inspirion E1505 LAPTOP
Limited or no connectivity. You might not be able to access the Internet or some network resources. This problem occurred because the network did not assign a network address to the computer.

When I try to repair it says : Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address.
I also get cannot find server on DNS error

I have a another computer connected to the internet, so it is not the internet or modem, it has to do with with the laptop, It worked fine just a couple days ago it completely stop working when the power went out, it also keeps freezing.
Host name....... : CLAUDIA
Primary Dns Suffix......: (blank)
Node type ........:HYBRID
IP Routing Enabled......:No
WINS Proxy Enabled.....: No

Ethernet adapter wireless network connection Ethernet adapter Local Area Connection:
Connection - specific DNS Suffix.... : (blank)
Descripition.........: broadcom 440x 10/100 intergrated contoller
Physical Address ........: 00-15-CS-11-33-10
Dhcp Enabled....... : Yes
Autoconfiguration Enabled ......: Yes
Autoconfiguration IP Address.....:
Subnet Mask........ :
Default Gateway ...... : (blank)

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  • 9 more comments 
  • cnc74 Mar 04, 2009

    no solution just adding to problem:
    now under network connection details it says ip address as under lan or high speed internet is says local area connection connected but I can't get the internet, it says page can not be displayed....Thank you

  • cnc74 Mar 04, 2009

    Sorry, I know now why I gave two isp above, I have two routers one is the modem from the cable company and that works fine, the other is linksys 4 port router so the ip on the linksys is tge and the statistics came back as packets sent 4 received 4 lost 0

    there is a section that says ethernet adapter wireless netowrk connection media state =media disconnected

  • cnc74 Mar 04, 2009

    yes, I have 2 and I get the same problems. I also have two modems, I know for sure the one from the cable company works, and that is the one I am using now on this computer, I connected both cables to that modem and the laptop still not working. In safe mode it does not allow me to connect to internet either, I had no problems last week it happened saturday and now nothing....

  • cnc74 Mar 04, 2009

    I have another ethernet cable, I just tried that one also, and I still get the page cannot be displayed..

  • cnc74 Mar 04, 2009

    okay let me try, no it is not wireless modem. it is a linksys cable/dsl 4 port router....My laptop has a wireless card on there, but there is no other wireless connection in the neighborhood that it will pick up. The other is a cable modem from TWC. they both say internet and the light is blinking green....... Firewall is off, the only thing I have is adaware, no mcafee.....I went to windows firewall and it shows network connection settings 1394 connection and it is checked.

    local area connection and it is checked

    and wireless network connection and it is all checked....when i select setting in that screen there is nothing checked in the list of services, should any of these be checked?

  • cnc74 Mar 04, 2009

    yes, tried all 4 ports.I checked the tcp/ip properties and in the general tab it is selected, properties it it checked obtain ip automatically the same for dns sercer it says in the ip settings dhcp enabled. does the safemode allow you to access internet or no?

  • cnc74 Mar 04, 2009

    okay then it is still not working, the internet... on top of that when I do get in my desktop it freezes, so I have to go to safemode with ntwrking to try to fix it. not sure what it is the local area connection says connected, but somewhere there is a disconnect because it will not access the internet....frustrating...

  • cnc74 Mar 04, 2009

    okay does that have to do with the wirelss only or both ? I don;t need the wireless if I the cable connection, just can;t get the internet to work. you think is there a way to check if the network port is good?

  • cnc74 Mar 04, 2009

    okay does that have to do with the wirelss only or both ? I don;t need the wireless if I the cable connection, just can;t get the internet to work. you think is there a way to check if the network port is good?

  • cnc74 Mar 04, 2009

    yes, but the other is a work computer so I can't combine that to anything, or download stuff, so that is not an option.... Thank you though for trying to assist.

  • cnc74 Mar 04, 2009

    no it won't, used this site many times..thnks



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  • 224 Answers

A hardware error usualy indicated a bad network cable or a bad network card. Have you tried using a different Cable?

Posted on Mar 04, 2009

  • 4 more comments 
  • Shakeel Muradali
    Shakeel Muradali Mar 04, 2009

    Wow. ok, so just to catchup the problem you are having is with the linksys right? You have connection, but no internet access. is this a wireless modem? You trying with wireless or RJ45 cable?

    Also, check the fire wall in the control panel as it might be blocking your modem connection. Do you have a firewall software like macafee or symantec? try disabling that when trying the internet. You'll need to try many solutions to narrow down and eliminate possibilities. Sorry for that

  • Shakeel Muradali
    Shakeel Muradali Mar 04, 2009

    Depending on the service names you can try checking one by one to see if it solves your problem. Ok, so a four port router. I'm assuming you've tried all four ports and they behave the same.

    Now, i would also assume you are on DHCP. Have you checked your network TCPIP settings to see if it is set to online?

  • Shakeel Muradali
    Shakeel Muradali Mar 04, 2009

    yes it does but you have to select "safe mode with networking" option.

  • Shakeel Muradali
    Shakeel Muradali Mar 04, 2009

    Dude, the only think i can think of is a bad NIC card. I think the power problem damaged your network port. Not sure if you can but you could get a PCMCIA or an Express card NIC card and try it out. I'm still thinking of anything else we could try...

  • Shakeel Muradali
    Shakeel Muradali Mar 04, 2009

    You have two computers right? You can get a twisted pair network cable and connect the two computers directly using the twisted pair network cable. You'd need to assign statis IP's to both machines and see if you can see the other PC. That way, you'll know if your network port works. other than that, Can't think of another way.

  • Shakeel Muradali
    Shakeel Muradali Mar 04, 2009

    You're welcome. I'm sorry i wasn't able to assist you. I hope this has not put you off using I hope you will get back to us if you have any other questions. have a nice day



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  2. Click Run... on this menu.

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  4. Type 'ipconfig' (without the quotes) to view the status of the computer's IP address(es).

  5. If the computer is holding a current IP address, type 'ipconfig /release' to let go of the address.

  6. Type 'ipconfig /renew' to obtain a new IP address (whether or not the computer is holding a current address).
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