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I have a router allowing me to get on line on my Toshiba Windows vista laptop but I've lost connection to internet. Can you help me regain the connection?

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  • alfredparis Mar 04, 2009

    whre do you go to reinstall your settings.

  • alfredparis Mar 04, 2009

    click between the line between the globe and the router. I don't understand this statement. I click on the computer by the clock it says not connected.

  • alfredparis Mar 04, 2009

    Its a netgear wireless router and I have to log on to router when I had it installed.

  • alfredparis Mar 04, 2009

    THe main computer is connecting to the internet, but not the laptop

  • alfredparis Mar 04, 2009

    how do I get to web broswer?

  • alfredparis Mar 04, 2009

    when I click on the little computer in bottom right it says Not connected you are currently not connected to any networks.

  • alfredparis Mar 04, 2009

    I'm on the setup a wireless ad hoc network . What do I put in for network name and security key, and security type

  • alfredparis Mar 04, 2009

    the message is that I'm not connected and neither does it now recognize the router. It used to at one time. I'm a novice

  • alfredparis Mar 04, 2009

    I use to be able to get on the internet with the wireless modem and wireless router. I have unplugged the router for 30 seconds and not working. I have set up security if you call the IP address, and password the security.

  • alfredparis Mar 04, 2009

    I have a Toshiba laptop with Vista for windows. I had a router installed in my library where my main computer is so I could use my laptop anywhere in the house. It was working fine. THen one day I lost connection to the internet. I've tried unplugging the router for a few minutes, i've clicked on the little computer on the lower right hand which has an x by it and it says not connected to any networks.Upon clicking on the line between the globe and the pc it has an X on the line. Apparently I have to reconnect. Upon clicking on conect to a network it says windows cannot find any networks. Please explain it laymens terms. thank you

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Greetings. first thing first try to reset the router by unplugging it from the wall for a few minutes. this will allow the dhcp to reset. if this does not work open a internet explorer browser and enter 198.162.1.1 in the address bar. when the configuration utility for the router opens make sure the status is ready and or internet connection available.
Hope this fix ya and have a great day.
Please take the time to rate this solution.

Ryan

Posted on Mar 05, 2009

  • Ryan Lee
    Ryan Lee Mar 05, 2009

    ok if you have tried all of this please double check that the gren indicator light on your wireless card is active and blinking if not then there is a problem with the connection if so it is picking up at least one signal. you can try to go directly to the configuration utility for the router by 192.168.1.1 in the address bar of windows internet explorer (not firefox or mozilla) after doing so there are tabs that allow you to adjust the setting for your internet protocol and security. double check all settings. if you are not that savy let me know and i will provde more detailed instructions.

    Ryan

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Hi there, I'm Rob and I'd like you to try something. What we are going to do here is do a process of elimination. That will isolate your problem, then we'll better know how to deal with the issue.

Take a network cable, you can get one at any electronics store and they are not expensive. You only need one about 4 feet long. Now once you have that, we're going to bypass the wireless connection and I want you to plug in the network cable from your laptop directly to your modem. Then launch your web browser. It should get you to the web if you have a connection.

Then unplug the network cable from your modem and test your router. Leave one end in your laptop and plug the other to the router. Try it again with your web browser and see if you have a connection. If you do, then you know it is a wireless problem. Then we can troubleshoot that separately. Let me know if you need something clarified.

Rob

Posted on Mar 04, 2009

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Ok go into control panel on windows and check your internet connectivity. make sure the computer isn't setup on an automatic mode that controls another connection other than your router. this makes sense if you can get on the internet and then have no connection after a few minutes. the computer wants to roam sometimes.

Posted on Mar 04, 2009

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  • 224 Answers

Are you able to pping any website? Also, try turning the router off for about 3 mintes and then back on. this should solve your problem

Posted on Mar 04, 2009

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Thank you for choosing Fixya.com

The first thing you will want to do is turn off your laptop and once that is done unplug your router and modem for 30 seconds. Then plug the modem in first allow to power up then plug in the router, Power on your pc and test. If that doesnt work go into your connections on the pc and see if its is reconizing the connection


Thanks John C

Posted on Mar 04, 2009

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Because your router is very likely not giving you the same settings it's getting from the ISP. What the router is giving you is a local group of settings that refer back to it (the router), which allows it (the router) to act as DHCP server (giving you a local IP address), DNS server (resolving names to addresses), and local gateway (the "doorway" to the intarwebs) for you. This is what routers do, and what they are for. They basically act as a local version of an ISP if you want to think of it in those terms, which is what allows it to have multiple computers attached to it to surf the web on a single outgoing internet connecti

Posted on Mar 04, 2009

  • mohammed marika thambi
    mohammed marika thambi Mar 04, 2009

    Because your router is very likely not giving you the same settings
    it's getting from the ISP. What the router is giving you is a local
    group of settings that refer back to it (the router), which allows it
    (the router) to act as DHCP server (giving you a local IP address), DNS
    server (resolving names to addresses), and local gateway (the "doorway"
    to the intarwebs) for you. This is what routers do, and what they are
    for. They basically act as a local version of an ISP if you want to
    think of it in those terms, which is what allows it to have multiple
    computers attached to it to surf the web on a single outgoing internet
    connecti

  • mohammed marika thambi
    mohammed marika thambi Mar 04, 2009

    First, info on system.

    DSL Modem: Qwest Modem.. to lazy to get it out of the corner and check.

    Router: WRT54GS

    OS: Vista Home

    NIC: Not sure, wife has laptop right now.



    Anyways. Below are the changes I have made.

    IPHelper - Turned Off

    TCPIPv6 - Unchecked

    Dynamic IP



    I did disable the DHCP Broadcast Flag via the registry but it only made
    things worse. Started getting local network connection only after the
    change. Once I enabled the broadcast flag the wireless connection
    started working correctly giving me access to the internet. During the
    rest of the day I continued to hibernate the laptop to make sure the
    connection would come back when it woke up and it did.

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Have you inadvertantly pressed the WIFI connect/disconnect button on the front lip of your laptop?

Posted on Mar 04, 2009

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Hi there.
Right click on the wireless icon in the system tray (bottom right of screen), a sub menu will pop up, click on "view available wireless networks", it should now show you a list of wireless devices in your area, choose your router and click "connect", it may ask you for a "network key" if you have created a password.
If is says no wireless devices found, you may have to activate the wireless card, look at the front of the laptop for a switch that lights up or hold down the Fn key and hit one of the F keys that has an icon of what looks like radio antenna and refresh the wireless list.

Good luck and thanks for using FixYa!!

Posted on Mar 04, 2009

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Right click on the connection icon in the lower right hand corner of your screen and select "Repair"

If that does not work right click on it again an choose "Status" and then "Properties". Click on "Internet Protocol (TCP/IP) and select "Properties" and make sure "Obtain and IP address automatically" is selected. Same for DNS.

Posted on Mar 04, 2009

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Looking at the suggestions, above, it appears that there may be another reason you have not been able to get on the internet. I commonly find that if you have a modem provided by your internet service provider, it is the device that stores the username and password. If it has lost it's configuration, then you won't be able to access the internet.
Many times the modem has an IP address exactly the same as the router. This causes a conflict and will not work, either.
I'm not sure just how much technical knowledge you have, but if you click on my name you can ask the questions of me directly. Then we can figure out just what is not allowing you to connect.

Posted on Mar 04, 2009

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  • 67 Answers

Hello This is Baris,
I am assuming you are trying to connect to a wireless router. First we need to figure out if you are actually connected but no Internet access, or you are not connected at all.

Please look at the right bottom corner of your screen and see if there are wireless signal exist in there. If it is then you are connected. If you move your mouse over it, it will show you the network you are connected to. If not there should be a little monitor icon there. If you click on it, it'll take you to network and sharing window. Try to check available wireless networks. When it gives you the list ( yours is usually the only one or the one with the strongest signal) click on that and select connect. Hopefully it'll solve your problem. Good luck :)

Posted on Mar 04, 2009

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The problem is clear. The router has lost connectivity to the internet.

Check first if your computer say no network...a cable may be unplugged as a pop up message from the area near to the clock.
If you get that message , that means that you have no connectivity to the router, in that case try using a replacement network cable.

On all other conditions the problem is with router settings to your broadband service provider server.

In that case try restarting the router and the computer, eventually unplug both from power for five minutes.

If that does not work you need to call your broadband service provider to find out internet settings.

They will guide you through entering the right settings into the router step by step.

Find your internet service phone number and call them right now.

The alternative is getting the settings from old emails and mails from your provider and following our directions to enter settings, but that will be much slower.

Posted on Mar 04, 2009

  • 2 more comments 
  • Ginko
    Ginko Mar 04, 2009

    Web browser is internet explorer.

    You need to open internet explorer and put the router IP number on top bar.

    router ip number is something like 192.168.0.1 or 10.0.0.1 , you find it printerd on the router user guide.

    After putting IP number put router user and password to access the router control panel.

    On router control panel go to Wireless>>Security, and verify the network key.


  • Ginko
    Ginko Mar 04, 2009

    Try following only one expert, possibly someone that is just saying things that make sense.

    You need to do the following:



    1. Restart laptop.

    2. Access the router using the browser (internet explorer) on a computer cabled to the router.

    3. Check the wireless settings on router.



  • Ginko
    Ginko Mar 04, 2009

    To access the router control panel try entering 192.168.0.1 , you will be asked user and password to access to the router, the default is admin/password.

  • Ginko
    Ginko Mar 04, 2009

    When you click on little computer, try also doing View Wireless Networks in Range' and try disconnect and connect back to your local network.

    If that does not work go back to my previous instructions.

    Try to follow the right guidance, this thread is a bit confused, try finding info scattered on the messages that you already received to do the following:



    1. Restart laptop and computer.

    2. Find networks in range.

    3. Try connecting to your network.

    4. Accessing router control panel in internet explorer.

    5. Reinstalling wireless card drivers.


    Good luck.


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Hi,
Looks like when you reset the router you have lost all yur configuration and back to the default factory settings....

Bridge the 5100 first.
1. In your web browser browse to »192.168.0.1 This address will be located on a yellow sticker on the bottom of your modem.

2. The first screen will ask you for your Modem Access Code. This also will be located on the same yellow sticker.

3. Select Advanced from the blue buttons on the left.

4. Click the PPP locations button.

5. The modem may ask your for the Modem Access Code again. If so type it in again and click continue.

6. Select the radio button labeled, "Bridged Mode (PPPoE is not used)"

7. Click Save Changes.

8. A "PPP Location Warning" page will come up. Click "Change PPP Location."

9. A "Restart Needed" page will come up. Click "Restart"

10. Reboot your computer and and then connect the router

11.Configure the router for PPPoE using your ISP uid/pass

12.Configure your wireless using WEP

13.Desktop : Using Dell wireless client configure the client using the same SSID ,wep as configured in the router
Laptop : follow the same as desktop

(by default dell wirelesss client takes over the wireless configuration in dell pc.to disable it and use windows wireless client..control panel ->administrative tools -> services -> enabl2 wireless zero configuration)

14.after all configuration shut the desktop,laptop,router,mdm and pwr them in seg..first modem and then router and then your desktop or laptop

Posted on Mar 04, 2009

  • Prakash Ram
    Prakash Ram Mar 04, 2009

    i have mentioned clearly that it is the same procedure as for laptop... these steps include for laptop also.... read it carefully...



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  • 150 Answers

Check to make sure that the cable coming from the wall is plugged in securely. If it's a wired router, make sure that your laptop is plugged into the lowest numbered port, or WAN if it's the only computer plugged into that connection. If it's wireless, make sure that your router is configured to accept your laptop's mac address if it has a MAC whitelist. Check to see if you can connect to the internet from other computers on the same network, if you can, power cycle the router and you should be fine.

Posted on Mar 04, 2009

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What type of router do you have? Do you know if you need the password for the router?

Posted on Mar 04, 2009

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  • 239 Answers

Click on the little computer by the clock at the bottom right of the screen and click network and sharing center. and then click between the line between the globe and the router. this will fix.

hope this helped
please rate well

Posted on Mar 04, 2009

  • mark hensley Mar 04, 2009

    make sure the wireless is turned on on the laptop. there should be a switch on the front or a button on the keyboard.

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Just check out removing the router connections and reconnecting the router by reinstalling the ip settings on the pc.

Posted on Mar 04, 2009

  • livetech Mar 04, 2009

    the settings for wireless network along with your router is mis programmed or the setup files have corrupted  you can say.run the wireless setup wizard again and try reconfiguring it.this will solve the problem.if youare not familiar with this settings then u will have to take help of local tech to do it for you as doing it in a wrong way may disturb other settings on your laptop.thanks.

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Are you using wireless or wired? try restarting the computer.

Posted on Mar 04, 2009

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  • Ekse Mar 04, 2009

    I'm sorry the question is not clear, You are definitely connected to the internet right now or in other words you are online. Can you please provide a little more detail to the problem and possible error messages you may receive? and anything else that you may think that would be helpful that we might not know about.





    Thanks,

    Ekse

  • Ekse Mar 04, 2009

    Ok, Thanks for the clarification. The laptop is using wireless correct? Have you set in any security to the wireless? did it work before or did this just start?

    Please try holding down the reset button behind the wireless router for 30seconds to remove any security you may have put it place. As this is just your wireless router any computers connected to it will loose connection untill it is restarted and then will reconnect. Try the wireless now, do you get a connection and are you able to browse the internet?

    I assume you have a dsl modem and a wireless connected to it.



  • Ekse Mar 04, 2009

    Please remove the ip you have set on the laptop and place it on Automatic instead. Then try again and possibly restart the computer.

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Hi there,

have you try resettng the router, or unplugging the card.

Posted on Mar 04, 2009

  • micromaster
    micromaster Mar 04, 2009

    may i know the error message appear when you try to connect or access the internet.

    let me know


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