Question about Xerox Phaser 7400/DXF Laser Printer

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Printing envelopes from InDesign

I am having trouble printing an 7.5" x 5.5" envelope from InDesign to my Phaser 7400. The envelope keeps coming out with the address scaled down and in the wrong location on the envelope. Sometimes the printer even says "wrong paper size" even though I have set it up in the printer dialog box on the printer and my computer. When I print it from Quark I have no difficulties. I have installed a new driver and it made no difference.
Thanks!

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Posted on Jan 02, 2017

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SOURCE: MP460 printer--problem w/ envelopes

You seem to have clogged nozzles/printhead. Take out cartridges, do a thorough clean down where cartridges sit, the printhead, even the roller as well. Run your printers own cleaning maintenance before you do it manually with cleaning solution. Problem should be gone when you reinsert cartridges. Don't froget to reset ink levels and cartridges. good luck!!!

Posted on Aug 31, 2007

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SOURCE: Envelopes and labeles

Go the "print" dialog and select "settings". Ensure that the paper size, margins and orientation are not set for 8.5x11.  You did not mention the software you are using to print the envelopes/labels so this is the only guess I can give.   I have seen software that made me have to override the settings before.

Posted on Oct 15, 2007

  • 2072 Answers

SOURCE: Envelope Feeder is not accepting the command

> Home > Support & Drivers > Knowledge Base

Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing

  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
  • Select faceup.
  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
    • Place the side to be printed faceup.
    • The top of the envelopes should be toward the left of the printer.

Posted on Feb 19, 2008

  • 2072 Answers

SOURCE: Xerox Phaser 7400

That is caused 99 percent of the time by the fuser.
There is a solid aluminum roll and a silicon rubber ( pressure) roller in the fuser. The pressure roller either developes some flat spots from park ( non running) time and over time heat and use cause it to deform and become out of round. What then happens is when the paper enters the fuser it does so with a slight twist, and the pressure of the fuser, for lack of a better term, Irons in that crease during the fusing process.
Gave the explaination so you would understand what is happening.

Posted on Mar 07, 2008

  • 2072 Answers

SOURCE: Printing Address on Envelops

E-mailing you the info I am finding

Posted on Apr 04, 2008

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> Home > Support & Drivers > Knowledge Base

Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing
  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
  • Select faceup.
  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
    • Place the side to be printed faceup.
    • The top of the envelopes should be toward the left of the printer.

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