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The fact that your internal mic works and then goes out, is more likelly a drivers problem.
I would run your device manager with all external devices disconnected and look for flags.
If you have a device problem, it will show up here.
Remove and flags and allow your operating system to reload drivers after a reboot.
If this has not fixed your problem, try to boot into safe mode and check your internal sound devices their. Sounds like a driver conflect.
Hope this has helped,