Question about ADIC Scalar 458 DLT Tape Drive

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Empty tape drive acts as if it has a tape in it.

After use, the drive lets the tape out part way. I had to physically remove the drive to release the tape. The two fingers that hold the tape are sticking out and the disk that winds the tape is also out, as if there were a tape in the drive. How can I get these to release so they will accept a tape? I am down to two usable drives out of five!

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Sounds like you have a bad tape in you media set that is breaking your drives.

Check inside the flap of all media to make sure the tapes are OK before using any of them (yes on that library it will take ages to go through them all) but finding the bad tape/s will stop it ruining more drives.

The drives should be easy for a repair company to fix but not so easy for an end user.

I suggest sending them to www.tape-drive-repair.com a few at a time for them to fix and service for you. They are pretty good price wise and offer a long warranty on the drives too.

Posted on Aug 24, 2009

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2 Answers

Scalar 50


http://downloads.quantum.com/scalar/S50/manuals/81-81539-01_A01.pdf

The above may be helpful but i cannot see the error codes listed. This unit is the same as the PX502 so this may also help
http://www.sandirect.com/documents/PX500_Series_Users_Guide_81-81290-05_A01.pdf

Try also going to http://tape-drive-repair.com/ who have a repair centre to fix tape library units.

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How do you manualy eject a stuck tape from a Quantum DLT VS80 external tape drive


Hello, if it has an eject button, press it quickly several times (can't remember the exact number; try 3 first, then 5, then 7)the reason being that on earlier DLT's the firmware would cause a drive reset which would, if there wasn't a detached leader or other physical problem, result in a tape unload.
p.s. do let me know how you get on!
Regards,
nicam49

Dec 08, 2010 | Quantum DLT VS80 DLT Tape Drive

1 Answer

We are having an issue with our backups. The system event log says there is an error 7 and lists the tape drive as having a bad block. However the quantum diagnostic tool shows the drive to be healthy. ...


Event ID-7 is a "Bad Block" on the Tape being using. By design, when a Bad Block is encounter, the Tape Drive "Seizes the Tape" and goes offline. It can sometimes be difficult to get the Tape Drive to release the Tape. Refer to the Users Manual for instrcutions on how to Reset the Tape Drive. Sometimes applying the Firmware Update willl reset the Tape Drive and Eject the Tape.

Do not assume the Tape is Bad, but do not re-use until tested. The Tape may be Bad, the Tape Drive may simply need Cleaning or the Tape Drive may be Worn or Damaged. If you are using 3rd Party Backup Software, such as Backup Exec or Yosemite, you wan want to check the Removable Storage Servcie to see if it is set to Manual or Automatic. Any Tape Devices would need to be first Deleted in the Library Section of Removable Storage, then Sop and Disable Removable Storage. Since Removable Storage is in effect NTBACKUP, this Service can interfere with the Operation of your Backup Software and generate "Bad Block" Errors.

To Test the Tape with your Quantum Tape Drive, use a tool called XTALK ( xTalk-6.4.1.1_Quantum_Setup.exe ) that is found on Quantums Website http://www.quantum.com/ServiceandSupport/Index.aspx

You may run a write_read_full Test on the Tape. Be sure to Clean the Tape Drive first. If it fails the Tape, try it with a 2nd Tape, If it fails again, suspect the Tape Drive.

OldCountry73436

Oct 04, 2010 | Quantum DLT-V4 DLT Tape Drive

1 Answer

How do I physically remove stuck tape from valueloader SDLT 320


If the mechanism is physically damage, then I think disassemble the drive unit is so make sense.

Jul 09, 2010 | Quantum ValueLoader SDLT 320 Super DLT...

1 Answer

I have hp surestore DLT1e drive. Tape cartridge stuck!


For that you can try to press and hold the eject buttonfor 30 seconds if the tape doesn't came out then reflash the drive firmware revision.
After all that is the issue persists you can try to:
manually remove the tape by removing the top cover
Locate recessed thumb wheel
Rotate thumb wheel counter-clockwise until you feel resistance. Wheel may spring back when you release it. This is OK.
Locate hole in bottom of drive. Insert #10 Torx driver and rotate clockwise until tape ejects. If there is a lot of tape on the take up reel, this could take some time.
Rotate thumb wheel clockwise to eject the tape.

Apr 08, 2010 | HP Computers & Internet

1 Answer

I have a Tanberg SLR60 tape drive and cannot remove the tape from the drive. Pressing the release button gets no sound or activity at all.


U HAVE A SMALL WHOLE SO ALL U NEED TO DO JUST TO PUT SMALL PIECE IN THIS WHOLE AND THEN PUSH THIS PIECE TO THE INSIDE TILL UR DRIVE WILL OPEN MANUALLY AFTER THAT U SHOULD SEE IF THE RUBBER RING IS ACTIVE OR BROKEN

Jun 08, 2009 | Fujitsu Tandberg SLR 60 (S26361-F2572-L3)...

1 Answer

There is a tape stuck in the LTO 3582-L23, how to takeout manually?


Its not easy to remove the stuck tape as it require you to

1. Remove the sled from the library
2. Remove the drive from the Sled.
3. The Drive Part would be more complicated.

I sugguest you send it to a tape drive repair centre and let them service it for you.

You can try sanwork.com

Dec 02, 2008 | IBM TotalStorage 3582L23 (18P9522) Ultrium...

1 Answer

Tape stuck in drive


you need to get to the underside of the tape drive itself, there is usually a manual tape release mechanism built in however it usually requires the user to wind the tape off off the spools until it is fully disengaged from the spool and then to unload the tape there are usually magnetic servos and lever arms that need to be moved to release the tape itself, without being able to see the drive myself I could not begin to explain further as each manufacturer's mechanism is different, however the tape release looks like a recessed screw on the underside.

it is possible that if you manage to rewind the tape using the manual release, that reconnecting the drive may allow the drive to eject the tape using the eject button on the front panel

Sep 29, 2008 | Quantum ATL L200 DLT Tape Drive

4 Answers

My Drive will not eject the tape


Turn off the tape drive. (Switch in the back of the unit. Wait 2 minutes and then turn unit back on. Tape drive should issue a write data command and then rewind the tape. After rewind completes the tape should eject. If it does not eject after rrewind completes than try holding the eject button for 5 seconds to attempt a "force eject"

Note: Do not repeatedly press the eject button as this can cause damage to the tape and the tape drive.

Dec 07, 2007 | Quantum SDLT 320 External LVD...

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