Question about Avaya 5610 IP Phone

3 Answers

Avaya assighning New static IP address after IP address conflict

After having a Ip adress conflict problem in teh office i assighned the phone a new IP adress now after it displays discover and the phone has rebooted it ask's to enter command is the phone now asking you to config from scratch? we try pressing the enter button but any buttons we do press the handset bleeps at us and they are none responsive pelase help?

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  • Anonymous Mar 20, 2014

    Phone not working through DHCP but working through static IP address

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If you need to reconfigure the phone press "mute"RESET# where the alphabets correspond to the digits button they appear against on phone. E.g. for R press 7... and so on ..... then the phone will ask reset values? press # to reset and reboot the phone. Then key in the correct IP address for phone .... call server IP address ... router .. files server .... VLAN ID etc ....

If all the settings are done correctly ... and if the phone gets the reach ability to the call server it will work fine...

if you are unsure of these settings.... go to the menu and network options of any working phone and get the correct values from there

Posted on Apr 02, 2009

The phone is looking for the calsrv ip address, which it cant see. So it is trying to "Dsicover" it.

Go to another phone and press "mute"ADDR#

You can then see the ip address information and input it into the phone that is incorrect.

Posted on Mar 05, 2009

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Enter procpswd

Posted on Mar 25, 2013

  • kingman_fars
    kingman_fars Mar 25, 2013

    enter procpswd for avaya 1616-1

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1 Answer

Avaya 9620-ip phone DHCP conflict


Give it a static address OUTSIDE the DHCP scope.

Aug 21, 2012 | Avaya 9620 IP Phone

1 Answer

4621 ip phone sitting in discover after resetting and clearing what is causing this problem?


"Discover" is the phones way of saying that it can not see the phone system at the IP address you gave the phone. If the phone is on teh same subnet as the IP Office, check that the IP set in the phone for "CallSrv" is for the IP Office.

If the phone is on a different sub-net, make sure that there is an IP route in the IP Office to allow traffic to come from the sub-net where the phone is set up....

Jun 18, 2012 | Avaya 4621SW

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Avaya 1616 IP phone doesn't take the router IP when assigned statically. There is no DHCP. It shows Bad router after the phone gets a restart.


bad router means that you assigned an IP in the router section, that can not be found on teh network.

You dont have a DHCP server on the network?

Sep 13, 2011 | Avaya 1616 IP Phone

1 Answer

5610 sw phone displaying Adddress Conflict * to program


Reboot the phone to grab a new DHCP address. If it still does that, then something else has that IP, and the phone has a static as well, so teh phones IP will need to change.

Jul 15, 2011 | Avaya 5610 IP Phone

1 Answer

I've powered my 9620 off/on, moved the phone to a different desk. I keep getting DHCP Conflict and the phone keeps rebooting. I am not able to CRAFT... does not work on this phone at this point.


Someone configured a static IP on your network. The DHCP server thinks that IP is free and keeps handing it out to you. You can either trace the equipment (workstation or phone) that has that IP or you can go into the CRAFT menu and assign a static to the equipment (please check with your network or system administrator to see what IP you can assign to your phone. Also talk to your network admin if you are using VLANs)

To get into the craft menu and change the ip address settings

1. during the startup of the phone press the * key when you see "* to Program" during initialization
2. enter 27238#
3. navigate to the ADDR menu
4. change the ip address, call server ip, subnet, router to the correct ip addresses
5. if needed change the http, https, or file server address
6. restart phone

Mar 08, 2011 | Avaya 9620 IP Phone

1 Answer

Display screen reads dhcp bad conflict


There is a dhcp error. Reboot the phone.
When It says, DHCP * to program, press the STAR button.

when the IP address is displayed, change it by press 0.0.0.0. Where the dots are would be the star button. then press the #(pound) button until you see save new values, press star for yes.

Hopefully that will force it to grab another IP from teh DHCP server.

If not contact your admin.

Jan 12, 2011 | Avaya 5610 IP Phone

1 Answer

Describe your avaya 5610sw ip enter commandproblem hello. I cannot logon to my telephone for some reason. I have restarted the phone many times. The screen says "phone =***.***.x.xx" next line says...


Enter the IP information. if you leave the IP at all zeros, it will grab DHCP (if available).
Press the pound (#) sign to continue.

Callserv IP is the IP of teh phone system.

press pound to continue.

Jul 03, 2010 | Avaya 5610 IP Phone

2 Answers

How to configure Avaya's IP Phone 5610?


What IP did you give the phone? When it says discover, its looking for the call server, which it is not finding.

Which system is this on? If IP office, you may need to build an IP route in the system for that subnet.

Feb 13, 2009 | Avaya 5610 IP Phone

2 Answers

IP phone to IP phone through an IP trunk Issue


Is this an IP office? If so, maybe try to untick the "direct media path" box in the extension tab.

Jul 07, 2008 | Avaya 4610SW IP Phone

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