Question about Brother MFC-9420CN All-In-One Laser Printer

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What is machine error ''00'' for brother mfc 9420

When I enter maintenance mode for brother mfc printer, I get a machine error ''00''. What does this refer to?

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6 Suggested Answers

jtuminaro
  • 56 Answers

SOURCE: Replace Fuser error will not go away

With in 2 seconds you have to hit Menu,*,2,8,6,4
Continue even though you hear the 3 beeps.
When it does into maint mode press 88
That is parts counter reset
Scroll to the part and hit ok.
Press 99 to exit Maint mode

Posted on Jan 15, 2009

  • 1 Answer

SOURCE: mfc 9420 brother

Same problem, went through the entire printer, removed all parts and it started working. Next day the same message

Posted on Jan 31, 2008

  • 1 Answer

SOURCE: [HELP] MY BROTHER MF-210C "UNABLE TO INIT"

Dear Guru,
I have a same problem" UNABLE TO INIT " but my printer DCP 110.
Please can help me.Thanks

Posted on Oct 22, 2008

  • 1 Answer

SOURCE: brother MFC 9420 says:reinstall tray#1, never goes to ready.

Here is a solution I found posted by Razor. (It turns out my engine controller board is bad.) Good luck with yours.

On your control panel, press "menu/set" "7" then "2". if your page count shows 288,888, you have a bad engine controller board. anything other than that count, most likely is a damaged paper cassette. there is a tab on front left side that is probably worn or broke off.

Posted on Jun 12, 2009

  • 583 Answers

SOURCE: Problem with my printer Brother MFC-240C "Print unable 4F"

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart,
try this step by step.without missing any thing. thanks

Posted on Jul 13, 2009

  • 1 Answer

SOURCE: Brother MFC-210C won't print

I have cleaned, retested and new ink and it still will not print Black

Posted on Jul 31, 2009

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1 Answer

SCREEN READS ERROR 71 CALL BROTHER, WHAT IS THE PROBLEM, WHAT NUMBER DO I CALL


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine
exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial
stage of the maintenance mode.

If the error comes back, call Brother support, here are contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Jan 12, 2011 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Error 71 showing on the screen


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Oct 14, 2010 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Error 71


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Sep 15, 2010 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Error message 71


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Feb 14, 2010 | Brother MFC 8440 All-In-One Laser Printer

1 Answer

Machine error 71


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Oct 27, 2009 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

Brother MFC 210C with error code 4F


Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds.
This should put you in the maintenance mode menu.
Enter 80, then scroll down with the arrow down (round) key.
You'll find an entry listed as purge count.
If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then restart your printer and it should work just fine !

Jan 20, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Brother MFC-210C All-In-One InkJet Printer ERROR 4F


Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds.
This should put you in the maintenance mode menu.
Enter 80, then scroll down with the arrow down (round) key.
You'll find an entry listed as purge count.
If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then restart you printer.

Jan 20, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Machine error AE on brother MFC 6800


The error is from the scanner. It is possible the scanner lock on the underside of the scanner has shifted and not allowing the scanner to correctly return to the home position. Try Checking the scanner lock and make sure it is not in the locked position. Then turn off and on your machine while holding the menu/set button. the machine will come up either with an error or in maintenance mode. either way enter 99 and see what you get. Maintenance mode is a dangerous place to play around in. 99 exits maintenance mode. 91 resets all parameters to factory setting except stored locations like phone numbers and location information. 01 resets every thing to factory. DO NOT CHANGE ANYTHING IN MAINTENANCE MODE. CCDHP is scanner home position sensor. It will probably reset just by turning the machine off and on.
good luck.

Nov 01, 2008 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

Machine Error 71, Brother MFC 8440


The problem is in the scanner motor.To cancel the trouble status follows these steps:

STEP1 .Press MENU *,2,8,6,4
STEP2.The machine beeps for approx. one second and displays “MAINTENANCE" on the
LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in which
the machine is ready to accept entry from the keys.

STEP3.Now you are inside the simulation Press 01 to reset the trouble status.

STEP4.To exit the simulation press 99

Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine
exit from the maintenance mode, restoring it to the standby state.
Pressing the Stop button after entering only one digit restores the machine to the initial
stage of the maintenance mode.

I hope that this will cancel the error but if not canceled you should call the authorized serviceman to fix your machine.

Sep 26, 2008 | Printers & Copiers

2 Answers

Brother mfc 8440 "printing" problems


Hi
I recently had this problem - tested fuser and all sensors.
The fix is to reset the memory.
To do this, enter the Maintenance mode. Menu, * 2864
(enter the number quickly)
then type 01 ( zero one ), this will reset all memory including the user settings.
Finally type 99 to exit Maintenance mode.
The printer will restart and the error will be gone. Test out with copy and printer reports
Hoping this fixes your problem
Regards
Lindsay

Nov 15, 2007 | Brother MFC-8440 All-In-One Laser Printer

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