Question about HP Photosmart C5180 All-In-One InkJet Printer

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Ink System Failure HP D7360 Photosmart

My printer keeps giving me the error 0xc18a0306. I have reinstalled all the ink cartidges and reset it 4 times. I don't have a control pad on the printer so I cannot access the support menu. Does anyone have any suggestions?

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Ok this is a critical issue with the printer and actually if the printer is in warranty the printer will be replaced as it is an issue with the printer and if it is out of warranty then sorry to say this problem hardly has any resolution opt for a trade in option with HP.....
Sorry this has no other resolution other than the reset that you have performed ,You can call up HP as well they will also say the same thing

Posted on Mar 04, 2009

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HP Photosmart D7360 ink system has failed. How do I fix this?


with 2 new cartridges installed, shut the machine off and back on again.

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I am having problems with my PS D7360. Error code 0xc18a0306 keeps coming up. I have tried the pineworks suggestion but it did not work. The printer has been sitting for a while.


Found this here it's worth a shot. http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/Ink-System-Failure-C6180-error-0xc18a0306/td-p/161866

1. press * and # to enter a secret support menu.
2. Enter code 123
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Hi,

1) Press * and # at the same time

2) Press 1, 2, 3 and “support R0632M” should display

3) Press > and “information menu” should display

4) Press > and “configuration menu” should display

5) Press OK and “hardware failure status” should display

6) Press OK “failure status: clear”. Press OK to clear

7) Press CANCEL

8) Press CANCEL

9) Press CANCEL

10) Turn printer off, unplug power cord for 2 minutes, and plug cord back in then turn printer back on.

Good luck!
And Thanks.

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Oxc18a0101 error message ink system failure


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone. http://www.fixya.com/support/t451942-help THIS WORKED!!! Don't throw it out try this first for: Ink system failed Error16x16_smiley-surprised.gifxc18a0101 on photosmart D7160. This is to reset the error code only,you will need to explain in more detail why you got the code and what you've done to correct it.

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have you unpluged it from the outlet? can you see any paper stuck?
otherwise you have a bad system board and would cost more to fix than just to by a new one.

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Ink system failure


All Asserts beginning with "0xC18A"
Replace Unit: unit can not be recovered or is almost certain to fail again.

It is a issue if your unit is in warranty HP Will relce it free of cost for you or you can check for any upgrade options with HP 1800 474 6836

Good Luck

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*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

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