We have a logitech web cam .We have been using it for over a month.Due to a computer problem which required a system restore we lost our account.
We have been refused to reestablish our account...
Never put your email address on a public forum such as this.
Is the account you are having trouble with, associated with the Logitech Vid/SightSpeed video calling service?
If so, you need to address your support question to the support service there, try at this website:
Where it asks for Product, enter 'webcams and video calling', 'video calling', then 'Logitech Vid' in the boxes that appear.
Tell them you can't log on, and what your account name and email address are, and let them fix the problem and explain what you need to do next.
You can also use your webcam with Skype or oovoo, as an alternative to Vid/SightSpeed, which will mean setting up a separate account with one of those organisations.
Whenever you set up a new account with an organisation, I suggest keeping a record of the userid, password, and the linked email address you used to establish the account. Keep all your records in a file that is encrypted - using a Word document with a password is a good idea. If you don't know how to set that up, feel free to log that as a separate request on FixYa.
Dec 02, 2009 |