Question about Sony RDR-GXD360 DVD Recorder

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Disc tray will not open

Have a sony rdr-gx360 and the disc tray will not open, it is possible thst there is a disc stuck in unit.is there a manual open?

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I've not found one, no, but I have managed to strip the machine down, get the disc out and rebuild... I guess this is too late for you but it's simple enough if you're still trying.

Posted on Mar 28, 2010

  • vaughanja May 15, 2011

    Yea, I had to take it apart too. There is a blue switch that will manually open the door, but you have to remove the physical dvd drive to get to it.

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Sony RDR-GX360 won't respond to any buttons on unit or remote. Only function that works is power button. Disk tray won't even open.


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  1. Ensure the child lock feature is disabled.
  2. IMPORTANT: If necessary, consult the instruction manual for specific steps about how to disable the child lock feature.
  3. Attempt to open the disc tray.
  4. If the issue is not resolved, turn off the DVD player.
  5. Unplug the power cord from the electrical outlet for 30 seconds.
  6. Plug the power cord back into the electrical outlet.
  7. Attempt to open the disc tray.
  8. If the disc tray still does not open, simultaneously press the POWER+STOP+EJECT buttons; this will sometimes cause the disc tray to open.
If the issue is still unresolved, service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

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