Question about RIM BlackBerry Curve 8310 Smartphone

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...turns off when I touch the trackball...

Well the phone was dropped and now when you turn it appears ok, until you touch the trackball, then it re-starts.

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Its ball jacket has been damaged...try to replace it and its the only solution...or it will cause more severe loss of your device.

Posted on Mar 04, 2009

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1 Answer

I have a blackberry phone and the cursor on the phone don't go down, only sideways and up


The problem you describe is a common occurrence with all BlackBerry phones with a trackball. The cause of this is a build-up of dirt, dust, lint and debris that gets trapped under the trackball. Over time, the build-up fuses together with the natural oils on our fingers as we spin the trackball. This leads to small chunks of dirt trapped that get big enough to prevent the trackball from spinning in a given direction - and sometimes even from being able to press down on it to make a selection.
To fix this, you will need the following items:
A. BlackBerry (with Trackball) B. Small, flathead screwdriver (Jeweler's driver) C. Toothpick (1) D. Lint-free cleaning cloth (or toilet paper/napkin) E. Q-tip (2)
1. Power off the BB and remove the battery cover and battery 2. With the phone facing you, insert the small, flathead screwdriver between the outside of the chrome track ring and the edge of the plastic phone face. 3. Slowly apply pressure downward, as if you were trying to open a can of paint. 4. There are 3 tiny clips that hold the track ring in place. Slowly wedge around until all three have been loosened. (Be careful as these are extremely fragile pieces and if they break, there's no repairing it, only replacement). 5. Once you remove the track ring, you can easily remove the trackball. 6. Look inside the the hole where the trackball was and if you spot any "gunk" or build-up, use the toothpick to flush it out. (Be careful not to damage the expose logic board) 7. Once any build-up has been removed, take the trackball and using a Q-tip, gently roll the ball around while also pushing the ball in, so as to free any trapped debris. 8. After a few swabs and after any visible gunk has been removed, insert the trackball and then the chrome ring, carefully! 9. Roll the trackball around and check for any blockage. 10. If there is blockage, disassemble the trackball and track ring again and repeat steps 6-8 until clean. 11. Once clean & reassembled, insert the battery and battery cover and power the BB on. 12. Check/re-check scrolling and selecting with the trackball, verifying that it works correctly.

Aug 11, 2010 | RIM BlackBerry Pearl 8100

1 Answer

Trackball doesn´t move to the right


back your phone up and reflash the software ...you can wipe the s/ware using jl commander

Mar 08, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

How do i make my track ball no click , like make it real soft touch


press the button with the three lines go to settings scroll down until you see Trackball & D-Pad and uncheck the box that says allow trackball clicks boom no clicks

Dec 21, 2009 | Sharp Sidekick LX Smartphone

5 Answers

My BB Pearl 8100 tracj ball will not select when I


The trackball dome and/or module is bad. Try www.bbmedic.com

Dec 12, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Keyboard/trackball will not work


pls remember if you have it in your pocket it will have moisture from heat and sweat....but this should not be enough to stop the phone trackball from clicking.....take the phone to a mobile repair shop and have them looked at it for you.

Sep 24, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My phone fell into a pool then only the trackball


im so sorry for this inconvienience, f you didnt automatically remove the battery after dropping it in the pool then you are almost surely out of luck. leaving the battery out is key, after that take it to an electronics repair store and have them to dry it out and spray electrical parts cleaner on it! this helps it evaporate water and prevent oxidation (which is conductive) after they have finished your phone could work for the next two years!

Jul 08, 2009 | Sharp Sidekick LX Smartphone

1 Answer

The centre scroll button doesn't 'click'


As you use the trackball on your Blackberry, dirt and oils on your fingers get into the trackball assembly.
You might get some 'traction' on your track ball if you lightly dip a cotton swab in some rubbing alcohol. Swab the trackball, then do a quarter turn, continue until you cover the whole trackball in each direction.
If you get no improvement, then its another defective trackball, and you'll have to return it where you got it; most companies warranty phones 90 days from the date it was replaced.

Jun 29, 2009 | RIM BlackBerry Curve 8310 Smartphone

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

2 Answers

Need to "turn on radio"


Menu key is to left of trackball, select with trackball, scroll to manage connections icon, select with trackball, will give you an option to turn on phone.

Apr 30, 2008 | RIM BlackBerry Pearl 8100

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