Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Scanner problems what to do if I keep getting a scanner error and I have to turn off and turn on printer. The only way to scan is to feed it from the top.

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You have a bad scanner assembly which costs more than a new printer.

Posted on Mar 05, 2009

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Documate error 8


Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner

1 Answer

My Canon P-150 keeps giving me a "double feed" error and won't scan.


Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer. Then reinstall software again

Jun 07, 2012 | Canon imageFORMULA P-150 Personal Document...

1 Answer

Scan errors


You nee the complete driver for the printer....the scanner driver and software must not be loaded..try to reinstall the driver with the scanner driver should work than......keep me posted if you still have the problem

Nov 27, 2011 | HP LaserJet 3050 All-In-One Printer

1 Answer

Says "scanner error 6 turn


If power cycling the printer didn't get rid of the "scanner error 6", you are going to have to get the AIO scanning assembly replaced. That is the top of the printer, the flat bed scanning assembly.

Apr 16, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

I keep getting a message to turn off scanner and turn back on again after I change the ink what is the problem I have done everything I could think of, I reinstalled it and still the same problem the only...


Yes that's a common problem, if you can take apart the scanner and clean the optics and scanner lamp you might get a little more use, but as the scan lamp ages and gets dusty, it puts out less light and gives scan failure errors.A new scan assembly if you can find it costs more than a new machine.

Oct 16, 2009 | HP OfficeJet 7130 All-In-One Printer

3 Answers

Scanner error 6


Problem for HP LaserJet M1120 MFP All-In-One Printer Scanner error 6

Feb 22, 2009 | HP LaserJet M1120 MFP All-In-One Printer

1 Answer

I moved my computer and lexmark3470 to another room. suddenly i hook it back up [ports work fine} the three buttons on the left won't move up and down, and the printer keeps saying theres a computer jam...


If it shows false paper jam error try these steps :


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Feb 18, 2009 | Lexmark X3470 All-In-One InkJet Printer

2 Answers

Hello, I have an HP OfficeJet 7310 all-in-one print/scanner/fax etc. I purchased about two years ago but don't use very often. Yesterday while I was trying to send a fax I received a loud winding-up...


I have same problem! The copy/scan function would feed the orginal from the ADF halfway and instead of making a normal loud feeding noise it made a horriable alarming sound and displayed an error message. To fix it: I waited a day or two and bang the top of the feeder cover with normal force while the original is feeding. It appeared the problem is resolved. I have no idea what the problem is, however I think if this work for few months at a time is fine by me.

Apr 12, 2008 | Office Equipment & Supplies

7 Answers

Scanner error 6


in my network i have hp M1005 printer always i'm getting this msg "scanner error 6 turn off
then turn on"
when i make turn off and turn on again same msg comming

how can i solve this problem...

Jan 16, 2008 | HP LaserJet 3050 All-In-One Printer

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