Question about T-Mobile Dash Smartphone

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Screen went out

Okay so I have a dash so far it was doing its job until today one minute Im checking my voicemail, I put it down and then nothing the screen goes out with a few lines going up and some going sideways and then minutes later the screen goes white  it lights up but nothing on it anybody ever had something similar to this .

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  • 87 Answers

It seems you may need to replace the LCD. I refurbish this model phone and it can either be that the LCD ribbon is not prperly connected or the LCD need replacing. A replacement LCD costs only $25.00 shipped to your door via ebay, but you will have to find someone to replace it for you or you can do it yourself. Eitherway the phone has to be dissasembled to figure out the problem.

Posted on Mar 05, 2009

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Screen not responding to any touch


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Moto Q freezes all the time


I have had this problem as well and i have found that if i turn off my phone at least once at day for a minute or two at least my screen wont freeze nearly as often... you could always try to start doing that, if not im sorry i dont know what to tell you. i think im going to have to take mine back to alltel for other problems

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1 Answer

My phone doesn't want to turn on!


First make sure your phone is fully charged. Then check...
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Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.

- with the phone powered off
- press the two soft keys, yes the left and right soft keys which are the two dash keys labeled - -
- while keeping it pressed, press the power button down
- keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear
- now release the soft keys and follow prompts
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Nov 04, 2008 | T-Mobile Dash Smartphone

1 Answer

Nothing happens on my dash


First make sure your phone is fully charged. Then check...
It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again.
Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.

- with the phone powered off
- press the two soft keys, yes the left and right soft keys which are the two dash keys labeled - -
- while keeping it pressed, press the power button down
- keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear
- now release the soft keys and follow prompts
- if you dont see the black screen with the reset option, pull the battery out, reinsert it and repeat the above steps
- when you see the black screen with the reset option, press the Send button to confirm the reset.

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2 Answers

Red Light!


Hi xx

It sure does sound like a battery. If it is more than 12 months old, and regularly charged(daily) , then it will need replacement.

regards
Graeme

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