Question about KitchenAid KCMS145J Microwave Oven

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TIMER COUNTS DOWN, MICROWAVE DOES NOT TURN ON

LIGHT TURNS ON, COUNT DOWN IS ON, MICROWAVE DOES NOT COOK AND TURN TABLE DOES NOT TURN.

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  • Austin8181 Mar 04, 2009

    Same as above. Light turns on, turntable turns, timer counts down, stops cooking after 1-2 minutes -.-

  • Anonymous Mar 13, 2009

    serial#fgm2610781

  • Len Falk
    Len Falk May 11, 2010

    Do you have the make and model of the unit?

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  • KitchenAid Master
  • 8,820 Answers

To actons2 - This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

TIMER COUNTS DOWN, MICROWAVE DOES NOT TURN ON - dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Note to Austin8181 - Your problem is not quite the same.

Please report as a separate request and of course please include your brand and model number.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Mar 06, 2009

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