Question about Fisher Paykel EcoSmart GWL15

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Fisher and paykel gw509 not draining, pump is clear

Fisher and paykel gw509 not draining, checked pump it's clear, in diagnostic mode 3 6 and 8 lights come up, dont think this machine has diverter valve what to do, baby needs clean nappys

thanks

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  • Anonymous Mar 22, 2014

    doesn't drain goes on for a couple of seconds then stops

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  • 106 Answers

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

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Posted on Mar 04, 2009

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Posted on Jan 02, 2017

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Fisher Paykel GWL11- US Washer


- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module

Oct 07, 2016 | Fisher and Paykel Washing Machines

1 Answer

My fisher and faykel washer model wa37t26gw2 does not fill, and will not drain. diagnostic says plugged drain hose, but it is clear from pump to diverter


Your question does not make sense. You say it does not fill but then you say it will agitate. How can it agitate if no water has filled? Does it beep and give an error code/ If so what is the error?

Jul 23, 2016 | Fisher and Paykel Washing Machines

1 Answer

Fisher and Paykel EcoSmart GWL15 won't drain at the end of it's cycle. I put it in diagnostic mode and the got it to drain that way. I ran another cycle and it wouldn't drain on it's own again. Put it back...


Hello Robert. If you have heard any kind of squeaking or squealing or rattling while the pump was running, replace the pump. You mention a humming noise. Also a sign to replace the pump. When FP pumps fail, they will not spin at the correct speed and that is why when you run it in diag mode you can pump out the water as it runs until you stop it, but will not drain in a normal cycle. Be VERY careful when you replace the pump. Make sure you get no water in the new pump windings when replacing the pump or you will WILL take out the machine controller. Pump p/n is 479595

Apr 09, 2014 | Fisher Paykel EcoSmart GWL15

1 Answer

Fisher and paykel GW509 won't power up, pump not blocked, plug loose?


62. (00111110) Phase 5 - Pump Over Current
The Motor Controller module has detected an excessive pump current.
Primary Source: Pump.
Action:
Replace Pump.
Secondary Source: Motor Controller module.
Action:
Replace Motor Controller module.
107. (01101011) Phase 2 to 6 - Motor Controller module Reset Error
The Display Module has detected that the Motor Controller module has reset when
it should not have. This can be due to a Motor Controller module supply
disturbance or microprocessor failure.
Primary source: Motor Controller module.
Action: Replace Motor Controller module.

Red, Blue, Yellow go on the motor
Brown , White go on the pump.

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Apr 13, 2012 | Fisher and Paykel Fisher & Paykel Washer

1 Answer

Fisher and paykal 7.5 excellence


It is your motor controller board faulty.
Check the copper tracks for corrosion.

Mar 08, 2012 | Fisher and Paykel Washing Machines

1 Answer

Fisher & Paykel GW611 Excellence does not pump water out. All lights are on and when it is suppose to pump, you can hear the noise, but no water coming out of the hose!


It sounds like the drain pump or the diverter valve is restricted. Check to make sure that the drain hose is clear then disconnect power and lay the machine's front on a padded surface to access the drain pump and the diverter valve at the bottom of the tub. Remove the pump's inlet and outlet hoses then check and clear from any debris that may prevent water from draining out. Check the impeller for any damage or restriction.

Check the diverter valve for the same condition as the pump described above. T
he diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure the valve is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.

Jul 18, 2011 | Fisher and Paykel Fisher & Paykel Washer

1 Answer

I washed a rug and now the machine is not draining the water.


The drain pump has been block and it requires cleaning including the diverter valve. Disconnect power then lay the machine on its front on a cushioned surface to access the drain pump and the diverter valve at the bottom of the tub. Remove the inlet and outlet hoses of the drain pump and the diverter valve and clear any debris that is blocking the flow of water and preventing it from draining out. Check the impeller of the drain pump and make sure it is not blocked, restricted or damaged.

Also check the diverter valve for the same condition as the pump described above. The diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure it is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.

Jun 18, 2011 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

I am getting service code 37, what does that mean and how can I fix it?


It's error code 37 and it means pump blocked error. Either the drain hose is clogged or kinked, the diverter valve has failed, or the pump itself is restricted or not working at all. Check to make sure that the drain hose is clear then disconnect power and lay the machine on its front on a cushioned surface to access the drain pump and the diverter valve. Remove the pump's inlet and outlet hoses then check and clear them from any debris that may prevent water from draining out. Check the impeller for any damage or restriction. Make sure the impeller is not frozen or blocked.

Check the diverter valve for the same condition as the pump described above. The diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure the diverter valve is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.

Dec 30, 2010 | Fisher and Paykel IWL12 Top Load Washer

1 Answer

Hi! we have a GW609au Fisher & Paykel washing machine with lights 3,6,& 8 displayed during spin cycle. Does not spin. What does this mean please?


It's error code 37 and it means pump blocked error. The machine does not spin because water is not drained prior to the spin cycle. Either the drain hose is clogged or kinked, the diverter valve has failed, or the pump itself is restricted or not working at all. Check to make sure that the drain hose is clear then disconnect power and lay the machine on its front on a cushioned surface to access the drain pump and the diverter valve. Remove the pump's inlet and outlet hoses then check and clear them from any debris that may prevent water from draining out. Check the impeller for any damage or restriction. Make sure the impeller is not frozen or blocked.

Also check the diverter valve for the same condition as the pump described above. The diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure the diveter valve is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.

Dec 29, 2010 | Washing Machines

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