Question about Microsoft Xbox 360 Console

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My adapter isn't getting a signal from like 5 feet

My wireless adapter isn't getting a signal from my wireless router from like 5 feet away I tried everything like unplugging the router it shutting it down ... plus on the back of the adapter the light is red and i think it should be green

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  • Jason Edinger May 11, 2010

    Have you tried connecting a laptop to the wireless? It may be an issue with the router, not the adapter.


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You should search for wireless in the console or its the problem with your wireless router

Posted on Mar 04, 2009

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2 Answers

I have just got in broadband but my xbox aint picking up my wireless signal upstairs,ive got the wireless adapter for the xbox,its picking up a few neighbours network connections,surely my xbox should be...


It is possible that the Xbox will be unable to pick up the wireless signal being transmitted by your gateway because the signal is too weak.

The connection speed of your internet has nothing to do with the strength of the signal. The best way to test this would be to try to connect to your wireless internet on a laptop while sitting near the xbox. If you cannot, you will know that the signal isn't powerful enough to reach that location.

There are three common options to amplifying your signal if necessary.

1) Purchase a High-gain antenna for your wireless gateway
2) Purchase a wireless repeater
3) Purchase a new router/gateway with a longer range capability. A "Wireless N" enabled router would be optimal for this application.

Apr 12, 2011 | Microsoft Xbox 360 Console

1 Answer

My x box 360 keeps freezing ans saying you are disconnected from xbox live, what do i do ?


If your screen freezes when playing on Xbox LIVE, the problem may be related to your Internet connection. A weak wireless signal can cause poor Xbox LIVE performance. If you are using wireless connection:
1. Go to My Xbox and select System Setttings. 2. Select Network Settings. 3. Select Wired Connection or the name of your wireless network. 4. Select Test Xbox LIVE Connection.
If your wireless signal is only one or two bars, try improving your signal strength by following the suggestions below.
  • Move your router or gateway off the floor and away from walls and metal objects such as metal file cabinets).
  • Minimize obstructions along a straight-line path between your Xbox and your wireless router or gateway.
  • Shorten the distance between your console and your wireless router or gateway. Ideally, your network hardware should be near the center of your home.
  • Change the position of the antenna on your Xbox 360 Wireless Networking Adapter (external adapter only).
  • Turn off wireless devices. If your router uses the 2.4 GHz band, try turning off wireless devices, such as 2.4 GHz cordless telephones and Bluetooth devices.
  • Try changing your wireless channel. Wireless routers and gateways can broadcast on different channels and one channel might be clearer than another. See your hardware documentation for help changing wireless channels.
  • Add a wireless repeater to extend your wireless network range. You can boost your signal strength by placing a wireless repeater halfway between your router or gateway and your console.
  • Add an Xbox 360 Wireless N Networking Adapter.
  • Switch wireless signal bands. If you have a dual-band router and an external wireless adapter, try switching the router to a wireless protocol that transmits on the 5 GHz band (wireless protocol A or N). Please see your hardware documentation for help with changing the wireless protocol.
  • Switch to a cable.

Apr 05, 2011 | Video Game Consoles

1 Answer

It says I can't connect to Xbox Live because my router doesn't have sufficent MTU settings. It says I have to go on my PC, goto my router configuration webpage and somehow either assign MTU settings...


the xbox site has a good list of solutions: http://support.xbox.com/en-us/pages/xbox-360/troubleshoot/kb/error-your-network-does-not-have-sufficient-mtu-setting.aspx?kbid=979104
From that list, here's a couple simple things to try:
If it has worked before, try rebooting your home router (or unplug it from the outlet, wait 10-15 seconds, and plug back in).
If it has not worked before, and it is wireless, it may be a weak or wireless signal. Try moving any cordless phones away from the xbox or home router, or moving your router to a different location, even a couple feet away.

Mar 05, 2011 | Microsoft Xbox 360 Console

1 Answer

If my xbox controller is more than 5 ft. from xbox it disconnects


First you can try to make sure there are no electonics causeing the problem, after that try using 4 wireless controllers, see if that works, if it doesnt, call microsoft and tell them to fix it for free.

Sep 04, 2009 | Microsoft Xbox 360 Console

3 Answers

My ps3 would connect to the internet


Try connecting to your router with a cable and see if that is able to get you online.

If it does, then 9/10 its a signal problem.

If it doesn't, then you have a settings problem.

Also, is your router close enough to the ps3 to supply sufficient signal to the console? From my experience, the router needs to be pretty close to the ps3 for it to get a good signal or if you have a wireless N type router. Wireless b/g routers usually need to be very close to their source for it to be fully effective as the ps3 requires.

Apr 16, 2009 | Sony Playstation 3 (PS3) Console

4 Answers

Turning on PS3 causes home wireless network to stop working


I have the same problem. My router is located about 1.5 feets from the PS3 and when I turn on the console my wireless network barely works. Something I did was change the frequency of the wireless. It was working in channel 9 and now it's on channel 3 with no problem.

Feb 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Xbox wireless adapter


is your router broadcasting? some people turn the broadcast option off on their routers to keep hackers from finding them as easily. i'd login to the router and check your settings...btw the default password is admin. good luck!

Jul 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Microsoft wireless adapter


Do you have a Router Already? If not you need one. If you already have one. Then just text X-Box live connection sttings, and you should be all set to go. Hope this helped.

Jul 13, 2008 | Microsoft Xbox 360 Console

1 Answer

Wireless adaptor connecting


It is hard to use if the wireless router is far from the wireless adapter. If the console is far away, then try having it closer.

Jun 15, 2008 | Microsoft Xbox 360 Console

1 Answer

Just hooked up ps3 wirless , gaming is slow


if your PS3 is closer than 20 feet from your router, then its unlikely to be your signal strength.  However, Wireless connections tend to "poll" their connected hardware. What I mean by taht is.... The router sends out a signal, just to check and make sure all the peripherals are still there.  I dunno about PS3 yet, cos I havent tried to game online, but I am an avid PC online gamer, my pc is within 5 feet of my router and Ive switched back to LAN cable to play.  I was experiencing periodic "lag"... due to that polling effect.  Try using the LAN cable and see if that makes a difference ( I dont know how many Ethernet RJ45 connections a Netgear has, ... if it only has one, you may need to connect a "switch" )

Oct 28, 2007 | Sony Playstation 3 (PS3) Console

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