Question about HP Photosmart D7160 InkJet Printer

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Photosmart D7360 "ink failure" message. I have it unplugged for a while, but have replaced ink cartridges.

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Try plugging it back in and then doing a print test

Posted on Mar 04, 2009

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Photosmart D7360 - message says "ink cartridge empty. To print in color, install the following cartridges: yellow. To print in black ink only, press o.k." I have replaced the cartridge (yellow) and the...


go to hp support>d 7360 >software and drivers. Download (run) latest diagnostic utility 2010-11-09. run test and print test page (only one sentence). worked for me. Took about one minute.

Sep 10, 2010 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

Photosmart 7360-ink Ink System Failure error


Hi,

1) Press * and # at the same time

2) Press 1, 2, 3 and “support R0632M” should display

3) Press > and “information menu” should display

4) Press > and “configuration menu” should display

5) Press OK and “hardware failure status” should display

6) Press OK “failure status: clear”. Press OK to clear

7) Press CANCEL

8) Press CANCEL

9) Press CANCEL

10) Turn printer off, unplug power cord for 2 minutes, and plug cord back in then turn printer back on.

Good luck!
And Thanks.

Mar 11, 2010 | Office Equipment & Supplies

1 Answer

How do you take the right side off a HP D7360?


Follow the steps below to resolve this issue.
  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.If the error codes still display on the front panel, service the printer.

Dec 29, 2009 | HP Photosmart D7360 All-In-One InkJet...

3 Answers

HP Photosmart D7360 - Oxc18a0001 Ink System Failure


I had the same problem and this is how I fixed it... It is hard to get the cover off (and it's not the top cover, but the one on the right side as facing), but once you do follow the directions below.

- Turn off power and unplug from power source.
- Open right side of printer (looking at the front).
- Disconnect by pulling gently, both white flat ribbon cables off the main circuit board.
- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
- Unplug power source.
- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
- Plug in power source and turn printer on (Printer preparing occurred).

Dec 04, 2008 | HP Photosmart C5180 All-In-One InkJet...

4 Answers

Ink system failure


have you unpluged it from the outlet? can you see any paper stuck?
otherwise you have a bad system board and would cost more to fix than just to by a new one.

Sep 02, 2008 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

HP Photosmart D7360


HP support decided it could not be repaired on line, agreed to replace it but found it was a few days out of waranty...so it is dead in the water. Probably not cost effective to repair it.

Aug 03, 2008 | HP Photosmart D7360 All-In-One InkJet...

5 Answers

HP Photosmart D7460 problem


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

May 15, 2008 | HP Photosmart D7460 Printer

1 Answer

HP Photosmart D7360


try cleaning the cartridge contacts with alcohol and cotton swab.

Jan 16, 2008 | HP Photosmart D7360 All-In-One InkJet...

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