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This is a flash device and it comes with a USB extension cable, try not using the extension cable and plugging the unit directly into one of the REAR usb ports on your computer. This should make the device show up as a 'Removable Disk' drive under 'My Computer'.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable
I think I fugured it out. I think this should set the thing up for you. Turn the unit on. Push the button in and hold for the count of three. Wait as you count to two then push the buton in quickly. The screen should display a different "MUSIC" sign. Now the tiny file type in the upper left of the screen should say "mp3". Now make sure you are loading mp3 files. Be sure the unit is ON when you connect it to the USB port. Drag and drop files onto the mp3 player. I got it to accept 5 songs so far. I am working with Windows xp. Hope it helped!
hi guys, i had the same problem and the solution is simple. we are all upgrading and what we should do is downgrade. the specifications say that it works with XP but it might not work in most instantces as i can see. the solution is runninng windows 2000 it picks it up as a flash drive and u only dump ur files in the music folder. to charge the player it has to be in a windows 2000 operating system.
The CD contains drivers for Win 88 and ME not for XP. The manual is for those who have Chinese as their first language and want to learn bad English :) . Seriously though, on XP all you need to do is insert the player into a USB port, using the supplied cable if you wish or directly. Double click on "My Computer" which should show all of your drives including the MP3player. Double click on it to open it in a new window. Now you can drag music files (MP3, WMA, etc) into this window in order to load them into the player. When you are done make sure safely remove the player by clicking on the little green arrow in the lower right side of the screen and clicking on safely remove the device.
Plug the MP3 player into your computer. It works just like a flash drive. Visit "My Computer". You should have a new drive letter in there, sometimes labeled as Removable Disk.
All you need to do now is just to transfer your MP3 files into this drive by drag-n-drop or cut-n-paste, just like transferring files from one folder to another. Think of it as a flash drive or floppy disk. Same concept.
Have you checked the battery voltage? make sure its in the original capacity.
Go to Control panel>Performance and maintenance> System> Hardware> Device manager> Universal Serial Bus Controller, click on the + sign to see the list of installed devices. If your player is connected, it should be listed there with a yellow flag (the yellow flag indicates that although the connection is there, it is not working properly). Right click on it>Properties>Troubleshoot. See if the troubleshooter can help. And you can format it there.