Question about Logitech HARMONY 659 Remote Control

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Harmony 659 won't learn samsung LN-52A850S1F remote

I removed the Harmony 659's7.6 software as it wasn't recognizing the remote when plugged into the usb. So, I have my original software installed. I set up the TV but when I get to learning the remote, the screen continues to refresh and nothing ever happens.
I'm pretty sure I'm following directions properly. Went to devices, clicked more options on my tv. I get a list of functions. I select all the necessary ones, click learn selected commands. I get the EZtut file to open. I have the remotes anywhere form 2-5" apart, hold the power button on the samsung remote. The red TV flashes, I let go and the instruction screen just keeps refreshing and the EZtut screen never does anything.
The harmony is plugged into the computer and recognized, its screen is the default "Harmony" press next for instructions screen.

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Samsung has recently acknowledged an issue with 8 series LCD TVs (e.g. LN52A860). When the TV is first turned on, it outputs strong IR interference which can render the Harmony unable to control your devices for several minutes. After the TV is warmed up, the interference dissipates and the Harmony will work correctly again.

To determine if your Samsung television is causing the issue:

1. Start an Activity that uses your Samsung TV
Confirm the Harmony is not controlling your devices
2. Completely cover the screen of your television with a blanket or dark colored sheet
3. Try changing the channel. If the device now responds, the television is interfering with your devices. Please contact Samsung for support

It is possible that by disabling certain features on your TV can also resolve the issue. Features that may cause interference with your remote include:

1. DNR/Active Control
2. Power Saving Mode

To disable either of these features, please consult the user manual for your TV.

Posted on Jan 21, 2010

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Posted on Jan 02, 2017

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