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Take the water valve appart (those two electric valves you mentioned) and clean them out. A single grain of sediment can lodge them open. The first thing to check is the water level switch. It has a small rubber / plastic hose running from the side of the tub up to it. Take it off the switch and blow air through it to get rid of any possible obstructions. This switch is on the electronics control panel.
Your problem is a bearing of inner tub may also need spider assembly caused by overloading using non HE detergent 0r to much soap if noise gets worst it will take out seal and will start leaking thru-back side under stater motor that you call generator Remove stater drum by holding inner drum and taking rear nut of stater drum after removing drum UN plug wire connections remove 4 bolts holding coil . then remove front of washer remove all counter waits remove all bolts from outer tub remove shocks remove springs and drain and vent hoses pull out the whole basket from unit pull tub in half remove inner tube Pop out both bearings back and front replace with new bearing and seal reverse back together same way you take apart may take 2 people heavy stuff
Assume this is front loading washing machine, Check drum dampeners are firm, any cables that were held by cable ties near the drum and were removed in order to remove the cables in order to access the drum need to be replaced with new cable ties, there shouldn't be anything loose dangling around near the drum, as it will strike when the drum vibrates during its spin cycle.
first place we start is checking the lid switch to make sure its working slowly lift tub lid lower slow and you should here a click if not its snapped if yes have it checked to see if blown. appart from that it would be an internal fault the capacitors in these machines dont last too long
It sounds like a door switch fault see if the end light and the start/pause light are flashing count the flashes if end flashes 4 times and the start/pause once or maybe more this could be error 41, door switch fault.A door switch would cost about $ 20 but there may still be a problem with the main Programmer.
Yes, you can take it appart. Be advised that absolutely everything that was assembled, canb dissassembled as well. And to get your ID back, just get yourself some tools, and start dissassembling And look for it after screw or bolt taken off I can't give you any details, as even you are not sure where exatly it got stuck now, so just use common sence, and after you'll put it back together, we'll have another FixYa Expert with expertise about top-load washers.
Check the Vibration damper rods to be sure that... 1. They are there and mount is solid. 2. If they are broken in 1/2. 3. The plastic knuckle mounts are not missing/broken. 4. There is oil in the shock absorber/spring section of the rods.
Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.
Replace/repair as necessary.
IF THIS IS A BRAND NEW INSTALLATION - be sure you hav removed the basket shipping pins (4) that secure the tub during shipping.
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