Question about HP PSC 1315 All-In-One InkJet Printer

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Document in queue won't print.

Hello,

I tried unplugging but the document is still in the queue. It shows under STATUS to be deleting, but it won't. Please help. Thanks.

Jon

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In this case what i would request u to do is:
1. Let the Printer be Connected to the Computer......
2. Click on start then Click on Run or If Windows Vista Type Services.msc Under the Run Window if XP,Under Start Search if Vista.......
3. On that Services Local Window u need to find Print Spooler just Double Click on that and Click on Stop..........
4. Now let that Window still be Open now click on that start Menu Click on Run If XP........
Type in "Spool" and Click Ok...........
5. Double Click on Printers and Delete Each and Every File Inside the Printers Folder...........
6. Now Close this Window and now u will be back to the Print Spooler Window now u can click on Start under the Print Spooler....
Now Try to Print Will Work Fine....................
Good Luck :)

Posted on Mar 04, 2009

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My printer will not print. When you check the status of the document it says printing. When you cancel that it doesn't cancel. DAYS later the document prints all by itself. What's that about?


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I had my printer (hp psc 1200 series) try and print a document however I didn't know that the printer was offline so I tried to cancel the document and now it says under status- deleting, paused, printing)...


You need to go ahead and simply refresh a service known as "Print Spooler"

here's how you do it..
for Windows XP:
>> click on start
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From there look for the service name "print spooler"
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plz rate if you find it helpful. thank you

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dear sir

this is a typical usb inkjet printer problem

just follow the steps

open notepad

and copy paste

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
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and save as delete.bat file on desktop

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You need to restart the print spooler service. Go to control panel>Administrative Tools>Services>there will be a list of programs. Find Print Spooler and right click on it. Stop service then restart. That will clear the print queue and allow you to start printing again..good luck let me know if you have any questions.

Rate this solution with 4 diamonds.

Mar 07, 2009 | Printers & Copiers

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Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

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