Question about Dell 1720dn Laser Printer
Prints a sheet saying "the printer has stopped because the photoconductor kit3 has reached the end of its useful life. Please replace kit." Last week I changed the toner. Help this has been going on for 3 hours plus. Thanks D
The second link was the helpful information. Also, to cut through all of that --
If you need to reset the counter:
1. Remove drum kit with toner
2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.
3. Hold down CANCEL Button until all lights flash through.
4. Slide the drum kit and toner properly into the Printer.
Posted on May 21, 2009
You need to replace the photoconductor drum. For the 1720/1720DN it's dell part #TJ987, they last approximately 30,000 pages, and the printer stops at 40,000. They collect the unused toner from each print and eventually fill up. The printer has stopped printing to prevent an overflow, and possibly physical damage of the printers internal mechanisms.When you replace the drum don't forget to reset the printers counter! You can find all of this information in the manual; If you do not have it Please follow the links below to the online version.
Dell 1720/1720DN online users guide
A direct link to Replacing the photoconductor. http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum
Here is a link to the 1720/1720DN drum kit on Dell's site.
P.S. If you ever want to check the status of printer including information on the drum, simply hold down the "continue" button untill you hear the printer start to churn , then release. This will print out a status page showing you all kinds of important printer information.
- Hope this helps
Posted on Mar 06, 2009
Where can i get a installation disk for the dell 1720 laserjet printer i tryed to download them from dell but no luck
Posted on Oct 05, 2009
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Posted on Jan 02, 2017
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