The problem may be in the scanner motor or the main board.
If you are not able to get it repaired to place a service call with Xerox.
The correct parts need to be installed for this model.
I enter CREATE PDF FROM SCANNER. Select XEROX M15WORKSERIES. ERROR MESSAGE : CANNOT BE SET TO THIS...
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I enter CREATE PDF FROM SCANNER. Select XEROX M15WORKSERIES. ERROR MESSAGE : CANNOT BE SET TO THIS H/W MODE