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HI Dean, All the cold air is generated in the freezer and pushed to the refer side by a fan. With that being said, with an obstructed air channel the refer suffers. So you will need to determine how the air flow is obstructed. Do you have ice on the back wall of the freezer? If so, defrost could be the problem, if not, has the units door been left open? If so, you will need to remove the air flow restriction. To further help you, I need a model number, and answers to the questions above to understand what you see so I can direct you in the right direction and repair.Good Luck
hello and thanks for checking out my samsung fridgefreezer trouble shooting section ..<br />
most of the appliance,s i deal with are made for europe but they seem to be sold worldwide under a different model - so hopefully the info i can give out will apply to most models ? ..<br />
probally the best way for you to find out about common problems on samsung fridge freezers is to have a look at some of these videos on youtube ..<br />
samsung fridgefreezer channel /...<br />
<br /><utube src="RP9XLji-gdw"><br /><br />rsh1 model video below<br />
<br /><utube src="wLFcmJEGJMs">(do not delete) </i></b><img src="utube.png" />
rs21 model video below <br />
<br /><utube src="7xEBoJRBD5Y">(do not delete) </i></b><img src="utube.png" />
rs21 ice maker fault video below <br />
<br /><utube src="R-va_Siu3zw"><br />
feedback for customer who have received help <br />
<br /><utube src="TGIrwv3xkWg"><br />
hope these videos are able to shed some light on whats causing your samsung fridgefreezer problem..
Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.
If you are hearing a clicking or buzzing then check out the last two tips.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
make sure you don't have the air flow passages in the back of the freezer blocked with food items or frost. if you have alot of food or items in the freezer and its packed tight it won't let the cold air circulate into the bottom unit
My husband removed the covers inside the fridge which contain the lights and the cooling fan. The problem was the icing up of the cooling fan (which circulates the cold air) preventing it from rotating also the drain hole at the bottom of the fan was also iced up.
The fridge was switched off at the wall socket whilst working on it. After removing the panel containing the fan and unplugging the connection take the panel outside. A hair dryer was used to thaw out the ice. The drain hole was made slightly bigger to hopefully prevent this happening again.
When panel is screwed back in fridge make sure the black sealing tape is in position also take care not to damage cooling pipes which are attached to the evaporator unit. Defrosting a couple of times a year might prevent this happening again. It seems to be a design problem which im sure the makers will be aware of and modify future appliances. Q Will the makers repair this problem free of charge even if the warranty has expired !?