Question about Bosch KGU32124 Bottom Freezer Refrigerator

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Bosch fridge freezer not sure of the settings

I had my settings on 4+ notice there was ice at the back of fridge I have now put it up to 6+ it goes up to 8+ I am confused with the settings nt sure what to have it at as in the freezer everything seems really hard, also there wa a funny noise from it yesterday like pitch sound that seemed to come on every 10 seconds I turned the fridge off and it still continued I have defrosted it as well just wondered what it could be.
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The sound is possibly refrigerant moving through the capilliary tubing nothing to worry about.

Posted on Mar 05, 2009

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Warning light


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Aug 04, 2013 | Bosch Classixx KGV28323 Bottom Freezer...

1 Answer

Freezer is frosting and refrigerator is warm.


As far as your freezer frosting up, sounds like a door seal problem, run your fingers along the seam of the door seal, there should be no splits/holes in the seal.
As far as the refrigerator either there is a secondary fan motor, or there is a obstruction blocking the air movement, if the freezer has a bad seal, its suspect ice is still building up.

Jul 08, 2013 | KitchenAid KSRV22FV Side by Side...

1 Answer

Water leaks under viking professional and there is about a 1/4 inch build up of ice on floor of freezer(which is on the bottom) on the floor of the pull ot freezer


Your drain is plugged. Basically the freezer goes into defrost and melts frost off the condenser coils. A big piece most likely fell off and freezer came out of defrost before it coulld melt and drain out completely. To fix you have 2 options. Have towels
#1- move contents of fridge and freezer to a backup fridge. Leave unpluged with doors slightly opened for 24 to 48 hrs. Use towels to cleanup any water. Plug back in wait 2 hrs to make sure temp gets back down before putting contents back in fridge.
#2- Remove contents from fridge and put in ice chest. Have towels ready. Remove ice maker ( if there is one) usually two screws on top hard to see and one on bottom. Disconnect the quick connect for the ice maker. Remove screw on back wall. Be careful when removing air vent on back wall. Its plastic and can break. Remove back panel. Look on the silver plate under coils and you will see ice and where the drain is. Remove ice than pour hot hot water down drain until it flows freely into drain pan under fridge by compressor. It may look like there is not ice make sure othyerwise you will be doing this all over again in a few days. Once water flows freely put everything back together wait about 2 hrs for freezer temp to get cold enough and than you can put contents back in freezer. If you have any question or need help please feel free to comment me back.

Jun 05, 2011 | Viking Professional Series VCBB36 Bottom...

1 Answer

Hi, My Bosch Model B20CS50 SNI/01 side by side


It sounds like the fridge is in need of a regas, but that seems unlikely after only three years, although not impossible. An indication of that would be if the compressor could be heard to be running all the time. If it cuts out after running only a short time it could be the thermostat that has gone faulty.

Mar 23, 2011 | Bosch Appliances 20.19 cu. ft....

1 Answer

I have a Bosch Classixx KGV28V01GB fridge freezer. I defrosted it as there was a bog built up of ice in the freezer. I switched the fridge freezer back on today and have noticed that the fridge is not...


it will take at least 48 hours for a large fridge freezer to settle down after a complete defrost,so leave it alone with the door shut,set at you favourite temp....

Jul 27, 2010 | Bosch Classixx KGV28323 Bottom Freezer...

1 Answer

Bosch intelligent frost free 88


We have the same and I think it is because the freezer door bounces open when we shut the fridge door. Then the freezer compartment ices up, the fan clogs up with ice and cannot blow cold air into the fridge, and the fridge gets warm and the milk goes off.
Solution? We have bought one of those child safety clips (search for fridge safety clip or lock) to hold the freezer door closed.
Simple design error. Expected better from Bosch :-(

Jan 03, 2010 | Bosch Classixx KGV28323 Bottom Freezer...

2 Answers

The freezer is not cold enough - ice-cream is soggy! despite putting it on coldest; and the red warning light is permanently on. And I can't find the booklet. Help!


If the coils are frozen up already,putting the setting to coldest is the worst thing to do.Even though inconvenient,try unplugging for substantial amount of time (3 or 4 hours) to allow the coils to defrost.Be prepared for water leakage during this time.If this seems to work , chances are the defrost timer or defrost heating element are bad and the problem will recur after a week or two.

Jan 17, 2009 | Bosch Classixx KGV28323 Bottom Freezer...

1 Answer

Whirlpool ET1FTKXK Fridge not working


The reason you had water dripping from the top is the frig goes into a defrost cycle every 12 hours or so and melts the ice build up. Now your drain line for the water to go down to bottom of frig is plugged more then likely with ice. Take the cover off back of freezer and get some salt table salt be good. And put it in the drain hole located roughly in the center of freezer cabinet. That will take care of the drain quick. Now notice to see if the fan on the inside of freezer is on. My hunch is that it is not turning. You can replace the little fan motor make sure you don't damage the fan blades you will re-use them. Be sure compressor is on cause the fan only works when compressor is on. Let me know what you find out.

Nov 25, 2008 | Whirlpool ET1FTKXK Top Freezer...

1 Answer

Bosch KGU31124 Freezer Not Working


I have the same freezer and get the same problems. Ice forms on the refrigeration fins beind the plastic shroud at the rear and completely blocks the airflow. The fan that moves cool air around does not work then and freezer temp goes up. Ice will often push the shroud forwards so that the door does not close properly. Warm moist air get in and just increases the ice problem.

I take the shroud and fan housing off the rear (4 screws and a wire to the fan) and defrost thoroughly using a hair dryer. You can then see when all the ice has gone..

Sep 18, 2008 | Bosch KGU31124 Bottom Freezer Refrigerator

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