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Quit working. Motor runs. Paper jammed. Won't move forward or reverse. Could it be a grear? Is the gear replaceable?

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Yes it could, some Royal I know have belt on motor, my dose.

good luck & unplug before working on it!

Posted on Mar 26, 2009

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My shredder will not work. It makes sounds both forward and reverse, but the blades don't; turn. There's no jam signal. Help!!


Most likely one of the gears popped off or cracked. The blades are gear driven by a motor and it's pretty straight forward. If the blades aren't moving, then it's probably a gear problem since you said the motor runs.
Not much you can do without taking it apart.
Good luck. =)

Mar 10, 2015 | Shredder Office Equipment & Supplies

1 Answer

Royal sc120 shredder wont run.. Paper jammed in head and cannot remove it--no reverse or forward will work.


This is the most common problem..."too much paper".
If it won't go in either direction the only option is to open the cutting head of the machine(after unplugging) and to manually try to turn the gears to un-clog the paper.
Once you have cleared the paper from the cutting blades see if it still turns...see if any plastic gears have been damaged. Plug it back in and see if it runs...if it dosn't you may have blown the PCB in which case you should contact Royal at 1-800-524-0799 regarding replacement parts.

Jun 14, 2011 | Office Equipment & Supplies

1 Answer

The shredder was paper jammed


Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

Apr 20, 2011 | Geha Primo 1400 Shredder

1 Answer

My fellows jbo1 jamed and then stopped running is there a reset buton?


Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below.
From fellow's website: http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed

Dec 15, 2010 | Fellowes Office Equipment & Supplies

1 Answer

Thanks! I have a 7x Crosscut Paper Shredder, Model # PCUA:29053U. The teeth are jammed due to I believe a build up of paper. I have run it on reverse & tried to pick out the paper. The motor runs but...


If the motor runs but the cutting teeth dont turn then you have stripped or broken a gear in the drive train. You can get replacement parts from Royal at 1-800-524-0799.

Oct 19, 2010 | Royal Office Equipment & Supplies

1 Answer

It is jammed. It will not turn in forward or


Soak the clog with hot soapy water to dissolve the paper. Seriously

Oct 13, 2009 | Fellowes Powershred C-320C Shredder

2 Answers

Paper Shredder blades do not turn, even though motor is running


yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?

Jun 08, 2008 | Office Equipment & Supplies

7 Answers

Shredder won't shred any more.


I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Mar 27, 2008 | Office Equipment & Supplies

2 Answers

Fellowes P600C-2 Motor runs in reverse, but not forward


On mine a tooth broke from a drive gear. I am trying to find somewhere where I can replace this part.

Oct 25, 2007 | Fellowes P600C-2 Shredder

2 Answers

Shredder motor seems jammed


must disassemble feeder unit and visual check for jam. The debris may be a part of the shredder that has broken off.

Jun 21, 2007 | Royal 150MX Cross-Cut Shredder

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