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Which manufacturer made the keyless deadbolt lock? Make sure that the batteries are good in the unit.
I have an older Weiser Powerbolt deadbolt lock that is programmed by taking off the cover on the inside of the door. This model has handheld remotes and the keypad. Inside there are three yellow buttons. Two match the cover's lock and unlock buttons. Press and hold the third button (in the center of the set of buttons). Then enter program in the code within a few seconds and press the enter button to set the code. If the unit beeps again, the code is set. If the unit doesn't beep, retry from the press and hold the Program button step.
Another model of the Weiser Powerbolt lock has the Program button either on the top left or lower right hand side of the board (depending on the way the door opens) under the cover. Press the Program button once and then enter the 4-8 digit code. Press the Lock button to set the code. If you hear a long beep, the code was accepted; otherwise try to program your code again.
Kwikset Powerbolt locks are programmed the same way as the second Weiser Powerbolt described above.
Kwikset SmartCode locks have their Program button in the center of the bottom of the control board. Otherwise the programming is the same as that given above for the second version of Weiser Powerbolt locks.
MiLocks have three buttons in a horizontal line. The left-most button is the Set button. Press this then enter the code followed by the Unlock button. The code must be entered within 5 seconds of pressing set.
Baldwin Hardware's Boulder series of keyless entry deadbolts are programmed just like the Kwikset SmartCode units.
I don't know of any videos. Most manufacturers do have PDF files with the programming instructions.
I hope this helps. Please add more information about your deadbolt for extra assistance.
Cindy Wells (I end up replacing the batteries often on the lock I have; it seems like they last 6 months or less.)
I'm assuming you are dealing with the Powerbolt, since you didn't mention the model of lock you have. This problem is probably because the "handedness" of the door is set opposite of your installation. That is, you may have what is called a "right-hand door" and the lock is set for a left-hand door, or vice versa. In other words, what side the door hinges are on and which way it therefore swings open.The Kwikset lock has an internal jumper which needs to be moved to another position to change the function.
Cut and paste this link into your browser, the scroll down to Step 11:
11. Door handing: I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt
unit. On the right hand side under the batteries, you will notice that
is says "Door Direction Jumper". If the cap is mounted on Prongs 1 &
2, carefully remove it and move it over so that it mounts Prongs 2
& 3. A is right handed, B is left handed.
This link will illustrate how to remove the cover to change the jumper:
I have included a link to the installation instructions for the Kwikset
909 lock. I think that if you go through the installation instruction
routine carefully, you will solve your problem. Pay particular attention
to Step 8, the synchronization routine.
I had the same question as my son installed the lock. Instructions should be printed on the cover you remove (inside the house). They need to make removing that cover MUCH easier, I'm always afraid I'll break it. Anyway, you press the button once for the first number. To enter a "guest" code, press the button twice then enter the 2nd code in the keypad and press the lock button. Now try both main # and guest #, both should open ttthe lock.
slide the cover off the interior of the door. you will see a program button. you can program two individual codes. to program the first code, press the program button once, then enter your code on the exterior keypad and press the lock button. for the second code you would press the program button twice, then enter the code and press the lock button.
To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work. Good luck!
un screw the back cover located on the inside of the door , unscrew the two srewa inside that holds the front key pad , when it is removed you will find is has couled tags inside that are placed on regired key numbers for entry good luck