Hi!
This is due to faulty dogs and cam which are inside the agitator and to access them you need to open the agitator cover and remove the agitator cap and replace it.
Agigitator dogs wear out and will cause the agitator to either move in one direction or agitator action will be very weak or it will not move at all. So they need to be replaced.
To access the agitator dogs remove the agitator cap, some caps unscrew and some will just pull off. Look for a bolt and remove the bolt, lift up on the agitator.
Look for a plastic bolt and remove the bolt, the plastic bolt will have a square in the middle that the square end of the shaft of an socket extension ( or a very large flat screw driver ) will fit into the square hole to unscrew the plastic nut off.
Remove the upper 1/2 of the agitator....remove the bolt holding down the bottom 1/2 of the agitator, lift up on the agitator.
Now you will be able to access the cam and the dog and now replace the dogs. You can buy the dogs from this link---
Also see this link for your refrence---
Agitator Dog replacement
Please ask for further clarifications.
Thanks
Rylee
Now you will be able to access the cam and the dog and now replace the dogs. You can buy the dogs from this link---
Whirlpool LSR9434PQ Top Load Washer
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It doesn't agitate
If your washer doesn't agitate, check these:
Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch
If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
Motor coupler
Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.
Belts
Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
Clutch
If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.
Drive motor
Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
Drive pulleys
The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.
Transmission
The transmission could have either of these problems:
If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.
Agitator
The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.
You need to replace the bearing, give me model number.
If the agitator does not turn, you need to check the agitator, if the agitator is worn, replace it.
If the agitator is fine, check belt and motor coupler or motor control unit, in rare occasion, if the rest ids fine , the problem can also be the control assembly.
Usually you need to replace the agitator, or you have a motor related problem.
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