a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
SATA HARD DRIVE - XP INSTALLATION The problem is that XP installation CD does not have a SATA driver, unless you have a SATA drive on a disk etc. and can install the driver when XP asks for a hard drive driver then, XP cannot detect the hard disk and therefore won't install XP. The FIX. Go into the BIOS and disable the SATA drive (enable IDE emulation), this will make XP think it is a IDE/PATA hard disk. Then you can install XP normally. When Windows has been installed then install all the device drivers (including the SATA driver), then shut down and boot up and got into the BIOS and enable the SATA drive. http://www.fixya.com/support/r4335035-installing_windows_xp_sata_hard_drive
SATA HARD DRIVE - XP INSTALLATION The problem is that XP installation CD does not have a SATA driver, unless you have a SATA drive on a disk etc. and can install the driver when XP asks for a hard drive driver then, XP cannot detect the hard disk and therefore won't install XP. The FIX. Go into the BIOS and disable the SATA drive (enable IDE emulation), this will make XP think it is a IDE/PATA hard disk. Then you can install XP normally. When Windows has been installed then install all the device drivers (including the SATA driver), then shut down and boot up and got into the BIOS and enable the SATA drive.
Hi! If you have the Windows 7 disc just insert it restart the computer. It will boot directly from the disc. Then follow the step by step instructions here.
If you don't have the Windows 7 disc, you have two ways to reformat your Toshiba computer.
Using Toshiba HDD Recovery Utility from the recovery partition In case of a hard disk drive failure, you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive). You can select restoring the entire hard disk drive to the factory default state, or restoring only the C: drive -- without affecting other partitions (for example, a D: drive) -- or changing the size allocated to your C: drive, and then restore it. To recover your hard disk drive from a system failure using the utilities stored on your computers HDD, follow these steps:
If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.
Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
Sample TOSHIBA HDD Recovery Utility screen
Restore Original Factory Image (Recommended) CAUTION: Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored on those partitions. All of your files and information will be lost! Be sure to back up all important files first.
Press 1 to restore your hard disk drive to its original factory default state. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin the recovery. A message will appear once the operation is finished, indicating the HDD has been restored.
Press any key to restart the computer.
* The options 2 & 3 are for advanced users.
Hard Disk Drive Recovery using Recovery CDs or DVDs You may also wish to to run the Toshiba HDD Recovery Utility from Recovery CDs or DVDs that you have created. Insert the first Recovery CD or DVD into your CD/DVD drive, and turn on the computer. Once the computer is running, the TOSHIBA HDD Recovery Utility screen will appear, presenting the same three options above. Again Press 1 to restore your hard disk drive to its original factory default state. Click Yes to begin the recovery. Press any key to restart the computer.
Installing Drivers and Applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:
Double-click the "Toshiba Application Installer" icon on the Windows desktop. This utility may also be launched by clicking Start -->All Programs --> Hard Disk Recovery Utilities.
Click the item(s) you wish to install. To select multiple items, hold down the Ctrl key as you click your selections.
Follow the on-screen prompts to complete the installation process.
Problem : When Windows XP was made there was no concept of SATA drives now ur drive is SATA and ur installation disc does not contain drivers for ur Hard disk thats why it is unable to find ur hard disk as it doesnt recognize it u need sata raid drivers on ur windows inst cd
simple solution: get WINDOWS XP CD with SP3 it contains support for sata drives
this specific model of Toshiba was shipped with vista OS and drivers now u are downgrading it to XP it depends on the installation disc if it is new one like SP3 included then u would have never faced this issue in ur case u should get a RAID driver from www.intel.com and then include them in ur copy of windows XP cd to load them at the startup of installation , so u need them in the first place to carry out installation, u have to do some job here download RAID DRIVERS from www.intel.com select ur board and chipset either it is 945 or 965 gm and then download nlite a software used to integrate these drivers to ur inst disk , u can also include SP3 thru this software in ur current win xp cd
just download sata drivers from intel and nlite from the link and install the software integrate these drivers and burn ur cd incl them and then install normally as u were installing them earlier now it will recognize ur drive simple for more info how to do check this out
after windows XP installation u will have one more task to find drivers for ur notebooks with XP support but it is the next step if ur some hardware like modem / sound/ doesnt work then i can help more
pls let me know if i can help u more and rate me FIXYA if i have fixed ur problem
well happy to help u .u just have to long on to ur products web site and go to driver and support coloumn and ur problem will be solved.if u can tell me the make and model and ur location i can also provide u the link. pleasure helping u .
Accordint to your post yoursys has enabled as sata drive.xp can not indentify sata disk while installing windows. to solve this you have to change ur bois settings. to chnage press f2 while booting system and check for sata option change it to ide and save settings. now you can install xp.
Please try changing the HDD. If same thing happens the problem may be with ur O/s Cd or the Mother board
Please let me know this is used machine or New one. If new one please take a different O/S cd and install it.
If you are installing XP and your HDD is SATA then you need sata drivers.