Question about Acer Aspire 8920-6048 Notebook

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Acer crystal eye webcam not working

Hi,while skyping my web cam doesnt work.I tried opening the programme to adjust setting,but that wont open either.what can i do?thanks Denis hi. my webcam (acer crystal eye webcam) just stopped working! it does not even open as an aplication. i mean, on my desktop, i double click the shortcut and it doesn't do anything. and it's not the shortcup because i did it the "long" way (through start->all programmes->...) but still, nothing! any ideas? oh! i have downloaded a programme to record videos (camtasia studio v.6) and that doesn't work either. i think there might be a connection between those two. thnx in advance!!!

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  • doreta5 Mar 03, 2009

    hi. my webcam (acer crystal eye webcam) just stopped working! it does not even open as an aplication. i mean, on my desktop, i double click the shortcut and it doesn't do anything. and it's not the shortcup because i did it the "long" way (through start->all programmes->...) but still, nothing! any ideas? oh! i have downloaded a programme to record videos (camtasia studio v.6) and that doesn't work either. i think there might be a connection between those two. thnx in advance!!!

  • Anonymous Apr 09, 2009

    my web cam not working

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  • 224 Answers

Are you running Windows XP? If yes please open "My Computer" and you shoudl see camera on this screen.

Double click on it and see if the camera works. If this does not work, you might want to try and reinstall the camera drivers. If not sure how to do so, please respond and i will explain...

Posted on Mar 03, 2009

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Posted on Jan 02, 2017

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1 Answer

I have recently deleted my acer crystal eye web cam because it was not working, but now i don't know how to get it back and since i don't have it i cannot use video on skype either. i have tried...


insert acer cd driver at computer, then install acer crystal eye webcam from there

or you can download installer at
http://download.cnet.com/Acer-Crystal-Eye-Webcam/3000-2110_4-202548.html
after download double click the installer then follow the instruction until finish

Best of luck!

Sep 06, 2011 | Acer Crystal Eye webcam

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Hi, I have Acer Aspire 4710 and my Crystal Eye Webcam is not working at all with any Skype version. Right now I have Skype 5.5 and it's still not working but when I open the Crystal Eye Webcam it works...


You need to redownload the drivers for your crystal eye web cam. Go to this link: http://us.acer.com/ac/en/US/content/drivers
When you get there, select "Notebook"...then select "Aspire". Then scroll down and select Aspire
4710 Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the camera driver software and then download and reinstall it. Hopefully this will help...good luck.

Aug 16, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer

Hi, my Acer Aspire 5732z does have a web cam, but it won't work. I've de-installed the driver and downloaded a new one from the Acer website, but it still won't function. If I open up Acer...


If there are no error status codes under device manager, then either you have some OS corruption and need to reinstall the OS or the webcam is defective. I would be more inclined to say the latter.
Skype is a good test, since you've obviously done that its most likely bad.
You could test the os theory by downloading hiren boot cd, burn the image to disc and boot into the mini xp live part, install skype and driver under it and test the web cam.
If its under warrenty just have them replace the web cam, if not i could replace it at a reasonable price. Comment back for additional assistance.

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1 Answer

Acer crystal eye webcam doesnt work.


ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.

even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"

go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system

Feb 12, 2010 | Acer Computers & Internet

1 Answer

Acer crystal eye webcam not working


heloo, reinstall your webcam software and reeboot your computer

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Acer crystal webcam


Dear sir,my laptop webcam is not working i try opening but is telling me need to download and i can not get the main site to get the software, even to update i can not in the internet,the laptop is acer Model Aspire 5610z.sir please i need a quick solution to this problem,to get the driver to install.

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2 Answers

Acer crystal eye webcam not working


hi

i have an acer aspire 5720, my crystal eye web-cam doesn't work either, well most of the time, it says a program stopped it from working, i have moved all photos into a new documents folder as suggested, but still doesn't want to work, any help would be much appreciated.

thanx

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7 Answers

Acer Aspire 7220 crystal eye webcam


Uninstall, then reinstall with latest drivers this will be where to start, is web cam attached permanantly? if not try it on another pc if it is try a usb web cam with your laptop. In other words try to do some trouble shooting to narrow down where we need to focus our attention to get you going again

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