Question about OCE 3140 Copier

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KONICA 7165 I HAVE A PROBLEM SCANNING TO EMAIL ON A KONICA 7165. IT WILL SCAN FINE FOR A SCAN OR 2 THEN KICKS THE MACHINE OFFLINE. I THEN HAVE TO TURN THE MACHINE OFF AND UNPLUG FOR 30 SECONDS. I THEN PLUG IT BACK IN AND LET IT REBOOT AND THAT TEMPORARILY FIXES THE PROBLEM FOR ANOTHE SCAN OR 2. THEN THE PROBLEM REPEATS ITSELF AND I HAVE TO UNPLUG AND SO ON. I WOULD REALLY APPRECIATE ANY ADVICE I COULD GET TO FIX THIS PROBLEM......THX....ROBERT.

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There may be problem with the harddrive as it will store some information on it then it will forward the information on to the email server.

Posted on Mar 06, 2009

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