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if it agitates correctly,then its likely your lid safety switch, agitate and spin cycles are reversed by the motor during the cycles of agitate and spin,some units are wired to not operate on either agitate or spin,but some will operate on agitate with the lid open,but not on spin,open control panel and bypass the lid switch and this will tell you before you tear out the direct drive pump,motor and get to the d.d. coupler at the transmission
The first thing to check is the clutch. It's supposed to lock the inner tub and drive the transmission (agitator) when the motor turns in one direction, and spin the tub when the motor turns in the other direction. It's also possible the agitator drive shaft coming out of the transmission and the concentric tub drive shaft are frozen together (worst case) - this is usually caused by a bad bearing seal allowing water to leak into the shaft.
Lifting the lid during the spin cycle should disconnect power to the motor - maybe what you see is the tub continuing to spin because the transmission is acting as a flywheel. Either that, or the lid switch actuator is not working properly.
If The washer won't agitate Check to make sure no clothing got wrapped around the agitator. Check the lid switch, timer, and drive belt, other potential causes, such as a bad transmission or bad agitate/spin solenoid, but they are much more involved.
if the washer won't spin, the lid switch, timer, drive belt, transmission, or agitate/spin solenoid could be the cause here as well. Sometimes if the load is unbalanced or too heavy, the washer won't spin. Take some of the clothes out and try the spin cycle again with a lighter load.
Here are the steps to replace the agitator. 1: Take the fabric softener dispenser off and pry off the agitator lid. 2: Use a socket wrench with an extension bar to remove the stud and seal. 3: Remove the agitator top and bottom. 4: Check the agitator clutch assembly (located in the agitator top) for excessive wear. 5: To replace, just reverse the directions.
Timer is defective. Your unit has a netural drain. When finished agitating, the shuts down and then starts up reversing to drain and spin. On the initial reverse start, the water drains without the transmission spinning. After a timed period 3-4 minutes, the timer is supposed to pause, stopping the motor for a few seconds. When the motor stops again, the transmission shift to the spin cycle and when the timer resumes power tothe motor it should spin. You are doing the same thing when you lift the lid...stopping the timer and then the tranny shifts and when you set the lid down, the washer spins. Replace the timer.......
its your lid switch. it cant spin til that switch is closed,and they break all the time.its thru that hole where the lid seats on the top of the washer.also some times the switch actuator on the lid breaks,but not as offten.inspect that area and you will see issue.you can cut and connect the wires underthere in a pinch[there are three wires to the lid switch.dont connect the green ground its the other two]but you must be careful if you have children they will be curious and lift the lid and it wont stop spinning,so if they reach in with there arm,their has been cases of arms being torn of from spinning tub.how this helps God bless ,tom
press in clips each corner with putty knife and lift top remove screws bottom front panel slide panel down and off ..locate pump. turn washer to spin and switch on if faint hum felt at pump more than likely plugged with something if pump is running fine ck for something in drain lines..most washers i would say lid switch but on those i believe if switch was bad wouldn't aditate either ck by raising lid ..if agitates with lid raised ck lid switch if not switch ok