Question about Acer Aspire 3610 Notebook

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When I put on a dvd, it starts off Ok but slows down. At the same time, the sound quality becomes very distorted. This also happens on playing something from the hard drive.

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  • steve_macdon Mar 03, 2009

    Hi,

    I've not added any programmes to those already loaded when I bought the laptop.

    There is only Windows Media Player and Cascade as the means to play (apologies but I'm a technophobe when it comes to this sort of thing)

  • steve_macdon Mar 03, 2009

    No, only what (if anything) was on the machine when I bought it

  • steve_macdon Mar 03, 2009

    I'll get back to you. Thanx for your help.

  • Shakeel Muradali May 11, 2010

    Hello,



    This sounds like a codecs issue or a conflict with one of the applications running in the memory. Does this also happen with other media players such as winamp or cyberlink? that is if you have these software

  • Shakeel Muradali May 11, 2010

    no appologies required. Do you have an updated antivirus on ?

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Ok, what i would suggest is you download this file called combofix from the link below. This is a good software to remove viruses and trajans and also fixes issues with the registry for windows. You might want to restart your pc if it doesn;t do it for you once it is completed.

Please let me know if this works or not. Visruses can be nasty and should be taken care of immediatly

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Posted on Mar 03, 2009

  • Shakeel Muradali Mar 03, 2009

    You are most welcome... Good Luck...

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