Auto answer button?

bbargains,

Here is the correct procedure to receive a fax automatically;

Make sure the printer is on and is connected to a working phone line.

Make sure that Auto Answer is on.

To check if Auto Answer is on:

From the printer control panel press the wrench sign.

Press the arrow buttons until Fax Setup appears, .

Press the arrow buttons until Ringing and Answering appears, and then press

OK to save the setting.

Press OK again.

Check to see if Auto Answer is set to On.

If Auto Answer is not set to on, press the arrow buttons until On appears, and then

press to save the setting.

Set the number of times the telephone rings before the printer automatically

receives faxes:

Press the arrow buttons until Pick-up On appears, and then press OK .

Press the arrow buttons until the setting that you want appears, and then press to

save the setting.

When the number of rings you set is detected, the printer automatically receives

the incoming fax.

This should solve your problem.

Thanks for using FixYa and for the great rating.

hardrocko

Introduction The HP All-in-One can receive faxes automatically or manually depending on the Auto Answer setting. If the Auto Answer option is set to On (the default setting), the HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Refer to the given instructions to receive faxes automatically or manually. Receiving faxes The HP All-in-One can receive faxes automatically or manually. Receiving a fax automatically To receive faxes automatically, set the Auto Answer option to On (the default setting). The HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Receiving a fax manually If the HP All-in-One has been set up to receive faxes manually (the Auto Answer option is set to Off ), or you answer the phone and hear fax tones, use these instructions to receive faxes.

1. Make sure the HP All-in-One is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP All-in-One answers. Or, turn off the Auto Answer setting so that the HP All-in-One does not automatically answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
   1. Press Start Fax Black or Start Fax Color on the control panel of the HP All-in- One.
   2. When prompted, press the down arrow to highlight Receive Fax Manually , and then press OK .
6. Press Start Fax Black again.
7. After the HP All-in-One begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.
   
   
   Trust this is helpful. Please vote. :)
   
   

Hi,

Follow the instructions below to set date and time on printer

Setting the date and time on an HP All-in-One Follow these steps to set the date and time from the control panel.

1. Press Setup .
2. Use the right arrow button ( ) to highlight Tools , and then press the OK button.
3. Select Date and Time from the Tools menu and then press the OK button.
4. Enter the month, day, and year by pressing the appropriate numbers on the keypad. After the date is entered, the Enter Time screen displays.
5. Enter the hours and minutes by pressing the appropriate numbers on the keypad. After the time is entered, the Tools menu displays.
6. Press the Back button to return to the main menu.

Follow the steps to solve "Unable to Recieve Fax" Issue
Basic requirement are..
1. Rings to answer should be 2 rings greater than your Answering machine rings or Voice mail ( set it to 6 instead )
2. Auto Answer should be on
3. Turn off ECM ( Error Correction Mode )

Use these steps to change the Rings to Answer setting.

1. On the product control panel, press the setup button ( ).
2. Use the right arrow key ( ) to select Basic Fax Setup and then press the OK button ( ).
3. Use the right arrow key ( ) to select Rings to Answer and then press the OK button ( ).
4. Use the right arrow key ( ) to select the desired number of rings and then press the OK button ( ).

Make sure that the Auto Answer feature is turned on When the Auto Answer feature is on, the HP fax product automatically answers incoming fax calls. When off, the HP fax product does not answer any incoming fax calls. To turn on the Auto Answer feature, follow these steps.

1. Press Auto Answer on the product control panel. When the Auto Answer button is lit, the feature is turned on.
2. Try to receive a fax.

Make sure that ECM is Turned Off ( Error Correction Mode )

1. On the product control panel, press the setup button ( ).
2. Use the right arrow key ( ) to select Advanced Fax Setup , and then press the OK button ( ).
3. Use the right arrow key ( ) to select ECM , and then press the OK button ( ).
4. Use the right arrow key ( ) to select Off , and then press the OK button ( ).

Try to Receive Fax Now.

These steps should resolve the issue and you should be able to receive fax

Thank you for contacting FixYa Team


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Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

You have not told us which model fax you have but most machines have a receive mode selection. Your machine may be set to 'manual' receive. It will only receive if you pick up the phone and hit the start buton. The phone has to be connected to the machine. Look on your machine for the receive button. It may be marked as 'auto receive' and 'manual receive'. Select 'auto' so the machine will answer. It may be marked as 'fax mode' and 'tel mode' if so select 'fax mode''. It may also have a selection 'ans mode' you don't want this as it assumes that you have an answer phone connected to your machine and it waits until the machine answers before it detects incoming fax. Good Luck

Tried turning on the "auto answer" button on the control panel? :-)

You need to set the machine up to AutoAnswer as follows per HP:

Receiving faxes automatically If the Auto Answer option is set to On , the unit automatically answers incoming calls and receives faxes after the number of rings specified by the Rings to Answer setting. Press Auto Answer to turn on the Auto Answer option. 1: Setting the Auto Answer option

1. 1 - Auto Answer button
   NOTE: The Auto Answer button is lit when the Auto Answer option is turned on.
2. Press Auto Answer again to turn off the Auto Answer option.

turn the printer on ...
unplug the power cable without turning the printer off....
press and hold # & 3, keep them on hold ....
while holding these two buttons put the power cable back in ... and wait for a few the screen to come up ... the screen may go blank ... use the power button to turn the printer on ... try to receive the fax ...
if it will not work then try # & 6 .... remember take the backup of phone numbers if stored on the printer as it ll erase the memory of the printer ,,,

hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel

yeppers...same thing happens to mine. So, I simply set it to receive faxes manually now.