Question about NorStar M7324 Telephone

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Multiple problems We can not retrieve our voicemail using 981. Peope who callin to leave a message on phone extentions can not phone rings back to operator and If the operator does not pickup the phone just stops ringing.

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  • 192 Answers

When you dial Feature 981 is there anything displayed on the set... something like Inactive?

Sounds like the Call Pilot is failing...

Posted on Mar 20, 2009

  • ynotphone
    ynotphone Mar 20, 2009

    Reboot Call Pilot...

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Norstar m7130


Not to be too obvious, but did you mean Feature*98?
Even then, it should be F*981, or another in that group:

Voicemail Feature Codes Norstar Meridian and Nortel BCM Help Guides

Jun 22, 2014 | Nortel Lands Phones

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Cannot get my voicemails due to "multiple logins" on my extension


  1. Hangup, wait 5 minutes and try again. This will usually clear the problem.
  2. Call repair.

Sep 30, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

My voicemail has been set up, but it will not answer calls.. it rings and then rolls back into the main message for the office


Set your Call Forward Busy/No Answer to go to voice mail ext. as follows: Lift the handset, dial 4 then 3 followed by the voice mail ext. (the number you dial to retrieve voicemail messages). Hang up.

Jul 26, 2011 | NEC Electra Elite 32D-1 Corded Phone

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HOW TO RETRIEVE VOICE MESSAGES? DOES THE PHONE DISPLAY YOU HAVE A VOICE MESSAGE? IF NOT, THEN WHAT IS THE FEATURE CODE TO ENTER AND OBTAIN MSGS.


The display on a Nortel set will say "message for you" if there's a message in your mailbox. To access your voicemail you can press your open voicemail key if its programmed or press feature 981.If you wish to retrieve your messages remotely, call your office, when the autoattendant answers the call press ** followed by your extension number, your password then # (ex. **2231234#).

Jul 09, 2010 | NorStar M7208 Corded Phone

1 Answer

My phone is Norstar M7324. I can't get voicemails. I have customers called and left voicemails but I can't receive them. I use Feature 981 and it tells me no messages everytime. Any advise? Thanks.


Maybe the callers are leaving messages in the General Delivery mailbox? From your phone, dial Feature 981, when it prompts you for a password, press the button under "OTHR", and you will be prompted for the log. (The log is the mailbox and password combination for a mailbox not assigned to your phone.) If you use 2-digit extensions, the General Delivery mailbox is #10, for 3-digit extensions, the mailbox number is #100, and etc. The default General Delivery mailbox password is "0000". So, using 2-digit ext's, the log would be 100000, then press # or OK and you can retrieve the messages. Write back if you need more help.

Mar 16, 2010 | NorStar M7324 Telephone

1 Answer

My Phones only ring twice before it goes to VoiceMail


What you can do is go into the management console for your system and find the forwarding this is under extentions option 2 fwd/dnd select your extention number and on the bottom option FWD No Answer Time (s) set it to 10 or more and this will change the number of rings.

I use a KX - TDA600 PABX so I hope this helps

Jan 06, 2009 | Panasonic KX-T7630 Corded Phone

1 Answer

Voicemail reset


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

Apr 30, 2008 | NorStar M7310 Corded Phone

1 Answer

Voicemail


It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Apr 29, 2008 | NorStar M7310 Corded Phone

1 Answer

Multiple log in to voicemail


We shut the phone system off for about one minute and it reset the system without losing any of the messages.

Feb 07, 2008 | Lucent Lands Phones

2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

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