Question about HP OfficeJet 7410 All-In-One InkJet Printer

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7410 is frozen cannot receive fax or print - HP OfficeJet 7410 All-In-One InkJet Printer

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SOLUTION:

  1. Ensure that you have a two contact phone cable connected to line 1 socket of the printer and that the other end of the cable is connected to the phone jack in the wall.
  2. Perform a partial reset on the printer. To do this first remove the power supply from the back of the printer. With the power off press and hold the # and 3 keys.
  3. Plug the power back into the printer, keep holding the # and 3 keys till you see “ Partial Reset ” displayed on the printer screen.
  4. If this does not resolve the issue contact HP

Posted on Mar 04, 2009

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If by frozen you mean the screen appears stuck in the boot-up mode, try this partial soltion; it's worked for nearly everone who's tried it. Unfortunantly, you lose your wireless capabilities, but at leat you're not left with a $500 paper weight:

http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

(It's interesting that the majority of posts with this issue have occured on numerous sites during the last two months).

Posted on May 17, 2009

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