Question about Husqvarna Designer I

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Husqvarna designer se

The machine gets hot while embroidering and freezes. sometimes it keeps sewing in the same place, the next it freezes up and i have to shut the machine off and on for it to work. it is less then three years old with minimal usage. also a few days ago the screen went completely blank and then turned itself back on.

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  • tillie1001 Mar 11, 2009

    I am having the same problem. Mine is just shutting off in the middle of either embroidering or just regular sewing. I have a call into my service center, but havent found anything out yet. Was wondering if you had? I did read on their site that there is a recall on the power supply, and must be replaced, and I dont know if mine has been replaced or not.

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There are 3 main fixes for a freezing SE.
1> Have the latest 12501 update installed, the 12124 had a problem.
2> make sure you have the right hook (the 2 older hooks have this problem.
3> The newer tension assembly with the grounding strap needs to be in the SE as well.
4> there were only suppose to be 3 but if your screen gets weird when it freezes, it could be the video transformer

Posted on Mar 18, 2009

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Mine ended up being the power source to my machine was not working properly. It was replaced and now it is working fine.

Posted on Mar 20, 2009

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Hi Kathy, I'm sorry your Designer 1 is not feeling well.8*( It sounds like to me you need to get your embroidery unit re-calibrated by your local technician. When was the last time you had your machine serviced? Are the designs you are trying to embroider stock designs or your own designs? Have you tried resetting your machine by turning it off and back on again and let the machine calibrate again? (Take the hoop off before you do this and put it back on after you have selected your design) and try it again. Also how old is your machine? They had a recall on Des 1 purchased between 1999-2004 for a power supply problem. The serial # and recall info is on the Viking website at- www.husqvarnaviking.com. Also do you have enough clearance around your machine where the hoop is not hitting anything while it's embroidering that will throw it of big time! Hope something here helps you! If I can help you further you can also email me at- kats2sew@hotmail.com Happy Sewing!! Kathy ( from 1 Kathy to another)

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