Question about Acer Aspire 5315 Notebook

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Printer has lost connection with computer

I was printing and my printer was running out of ink so i shut off the printer after that my printer says off line and will not print.please help

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  • lorie_owens Mar 04, 2009

    i tried the solution you sent but it did not work.i refilled the cartridge. the printer is a copier also so i tried too make a copy and it woks fine just to do copies.thank you for helping

  • Aenim4 May 11, 2010

    Could you please explain with a little more detail? did you replace the ink cartridge with a new one(or refilled it)?



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Make sure the printer is back on. Go to control panel, printers. Right click your printer, on the sub menu that appears, click 'use printer offline' to remove the check mark. That should do it.

Posted on Mar 03, 2009

  • blazinwilly Mar 04, 2009

    If it's a USB printer, unplug the USB cable with the printer on. Wait a few seconds and plug it back in, the computer should re-find it.
    I hope your using at least Windows XP...
    Don't try this if you're using a parallel cable.



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I just want to print - computer says it is "off-line'. Print says "scan, copy, etc." but not 'print'. What do I do?

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