Question about Microsoft Basic Optical Mouse USB

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System is asking for software support and i could install the software and the mouse. The problem is the curser is not moving but the bottom red light is still there.

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GO ONLINE TO THE MFG AND DOWNLOAD THE DRIVERS, IT MAY NOT BE A SOFTWARE ISSUE IT MAYBE A REQUIREMENT TO REGISTER THE HARDWARE, IM THINKING IT IS A ACTIVATION REQUIREMENT, IF NOT YOU WILL GET THE MESSAGE EVERYTIME YOU TURN THE MACHINE ON OR EVERY FEW MINUTES, WHAT A PAIN IN THE ****

RODGANDYSR567

Posted on Mar 05, 2009

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1 Answer

Curser will stop moving but red light will be on. Touchpad works still.


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HI ALL, Normal 0 MicrosoftInternetExplorer4 st1:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} I think you are facing pairing problem, solution is here, First of all please understand ‘what is pairing’ Pairing is the process of coordinating your mouse's transmitter with your mouse's receiver. It requires both parts to operate on the same frequencies, usually by using the same identification code. Pairing takes place to try to eliminate interference. Some devices automatically pair both devices at start up; others need to be manually paired. Step 1. Plug in RF DONGLE into USB port, Step 2. Put the batteries in mouse (in right direction, see batteries. Direction symbols in the battery compartment +/- signs) and place the batteries. Cover, Now you can see the red light glowing on the bottom of the mouse, now your mouse is ready to pairing There is two buttons for pairing the mouse BUTTON 1 – this on the RF DONGLE, top/up side BUTTON 2 - this is at the bottom of the wireless mouse, NOTE- after pressing button-1, one time, your RF DONGLE will be ON SERCH MODE for 7 seconds, Step 3, now press BUTTON 1, one time, and move the mouse, if mouse curser is not moving then press BUTTON 2 one time – now defiantly your mouse will work, If you need any other technical support for GMAX, products please contact

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