Question about HTC Touch P3450 Smartphone

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Stuck on windows boot up screen

My htc touch elf is stuck on windows boot up screen...ive tried soft reset and hard reset doesnt work either...i did not try to flash it or anything the screen just froze and i soft reset it then it just got stuck here...

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  • pvatopsax Mar 04, 2009

    ok i will still rank you but that didnt help ofcouse because that is just another way of hard resetting the phone however the phone will not hard reset at all...if you could be so kind as to give me step by step directions on how to do a rom upgrade...by the way last time i checked the rom upgrade from htc was down...

  • pvatopsax Mar 04, 2009

    hello and thanx zohail...i will still rank you but that did not fix the problem simply because that is just another way of hard resetting the phone and the phone wont hard reset at all however if you can give me step by step direction on how to perform a rom upgrade it will be greatly appreciated...by the way last time i checked htc rom upgrade for htc touch elf was down...thanx in advance

  • pvatopsax Mar 07, 2009

    ok any one with a solution other than a hard reset pleeeeease help...as i have stated in original post that the phone is unable to do a hard reset for whatever reason it wont do it @ all nothing happens...i know various ways of hard resetting the phone however its not hard resetting at all.

  • pvatopsax Mar 07, 2009

    ok again thanx in advance zohail...it was manufactured for marketing in canada...i hope that helps.

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Regarding with your HTC Viva / Elf

Try hard reset with phone in "OFF" state following this instructions if it will do;

1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button under the battery cover at the top
of the device.
2. Release the stylus, but continue pressing the TALK and END buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have
been backed up before a hard reset is performed.
3. Release the TALK and END buttons, and then press ENTER on your device.

Posted on Mar 17, 2009

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1.Remove Sime,Memory Card
2.PowerOff your Mobile
3.Power On.
4.Press and Hold Bothe the Buttons (Left & Right)
5.Reset the Mobile Using Stylus
6.Press the Centre Button
7.Wrning Message will be poped up
8.Click ok.

Posted on Mar 06, 2009

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Just try this

when ur pda is switched off press Call and end key together and then press power button for like 5 sec a screen will appear asking u to format the pda pls confirm the action by pressing center button of the 4 way keys and then ur pda will be factory reset to the default OS , if it helps ur problem then tell me

other wise go and upgrade ur ROM from www.htc.com it will help u for sure basically it is a software issue

pls rate me FIXYA if i have fixed ur problem

Posted on Mar 04, 2009

  • Shoaib Rais
    Shoaib Rais Mar 07, 2009

    pls tell me from where u got this pda i mean which region u bought it from so i can give u rom update link kindly reply to get help in this ,

    regards


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1 Answer

Hi my htc touch diamond restarts randomly few times a day. can anyone help


try updating your software to 1.93 rom, i was having the same issues when i was on 1.37 and my partner was on 1.35 updated and not had the issue since!

update site - http://www.htc.com/www/supportdownload.aspx?p_id=133&cat=2&dl_id=2

also if that doesnt work try doing a soft and/or hard reset -

Performing a soft reset

Perform a soft (normal) reset to clear all active program memory and shut down all active programs. This is useful when your device is running slower than normal, or a program is not performing properly. If a soft reset is performed when programs are running, unsaved work is lost.

To perform a soft reset

htc_touch_diamond_2_hard_reset_soft_reset.jpg

1. Pull out the stylus, then remove the back cover.
2. Use the stylus tip to press the RESET button (red) located at the opening of the stylus bay. Your device restarts and displays the Home screen.

HTC Touch Diamond 2 hard reset
Performing a hard reset

If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your device, and only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.
Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:

htc_touch_diamond_2_hard_reset_soft_reset_1.jpg

3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

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1 Answer

HTC Touch was stucked up after an error while upgrading to WM 6.1


i think u have tried to upgrade thru custom rom bcoz this pda came with WM 6 only so u tried to upgrade to 6.1 thru custom rom procedure and it seems like something went wrong and u get a boot loader screen tri color with code written SPL 1.XXX on it dont worry i can help u in this go step by step as soon as ur problem is resolved leave other step

first try this

hard rest factory default settings = when ur set is switched off press both buttons call and end key and then press power button on upside of pda for like 5 sec screen will appear asking to format all data take out ur card if u dont want to format that now confirm by pressing the centre action button in 4 side joystick and go

if ur pda boot normally after reset procedure it will take some time to boot dont panic if it is ok then good luck

if it doesnt help then try this

download Hard SPL 3.1 from here

http://forum.xda-developers.com/showthread.php?t=445666

install it as described in the instructions inside the zip file

and then Rom Lite version for ELF from here

http://forum.xda-developers.com/showthread.php?t=451100

first install hard spl 3.1 as directed on ur pda and then update to custom rom from the the file downloaded

pls rate me FIXYA if it helps

Mar 14, 2009 | HTC Touch P3450 Smartphone

1 Answer

Htc touch camera doesnt work... did soft and hard reset n tried to start camera app. from windows folder but no response....help needed !


Among the many issues with the Touch, the camera is another. If a hard reset doesnt work, your device will need a new camera. If you have Sprint, this can be replaced at any service center for no charge if you have insurance and there is a part for immediate repair.

Just to confirm, when you do a hard reset make sure that you press and hold both of the softkeys while sticking the stylus in the reset hole until it asks to reset.

Dec 17, 2008 | HTC Touch P3450 Smartphone

3 Answers

Toch screen is not working


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I try the soft & hard boot. but same prob how to unloke the phone

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Windows Mobile 6 Won't Boot


bigsphinx, I too am having the exact same problem on both my phone and my wife's too, about once a month it just locks up then after a soft reset it just gets stuck on the green screen. I called support and they said I just have to do a hard reset, which loses everything :(

So for now I always backup (using PIMBackup) to my SD card for the next time it happens.

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1 Answer

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i am unble to install dictionary in htc 3400.

Feb 23, 2008 | HTC Touch P3450 Smartphone

1 Answer

Blank screen


Try soft reseting your phone. If that doesnt work then try hard reseting.  To soft reset take the stylus pen and push in the little hole on the bottom of the phone. You should feel a little click and then your phone will restart. Wait until your phone  starts up again and if it still isnt working then do a hard reset. 
 To hard reset, hold down the green send button and the red end call button at the same time and continue to hold them down as you then push your stylus pen into the hole on the bottom of the phone untill you feel the little click. Your phone should start to reset.  Be warned you will loose any information saved to the phones memory ie: phone numbers, pictures, personal settings. Anything saved to your memory card should be ok.
If your screen remains blank after trying both resets I would suggest taking it back to where you got it and and have them fix it or replace it.
Hope this is helpful.

 

Feb 12, 2008 | HTC Touch P3450 Smartphone

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