Question about Brother IntelliFAX 4100 Laser Fax

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Thick black streaks on pages coming through the fax

There are thick black streaks on the fax pages that it's impossible to read the content of the pages.
How do I clean? Is it a cartridge problem? or the drum?
Please HELP!!!

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Remove the toner cartridge and you should be able to see the matching black streaks on it, if it is the problem .....don't bother trying to clean it , it is supposed to be self cleaning and you can't improve this look...replace

Posted on Mar 03, 2009

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1 Answer

My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

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Hello.

It might be as simple as changing the ink. If still a problem, the FAX may need cleaning.

Hope this helps.

Apr 02, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Faxed documents come out with black streaks on them


Clean the corona wire on your drum unit. It should be a blue tab on the top of the cartridge that you can slide from side to side. Make sure that the blue tab returns to the starting position (there should be an arrow on the tab that will match up with an arrow on the drum unit). If this doesn't work, replacing the drum unit should fix it. Drum units are only meant to last ~4 toner section replacements.

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The scanner leaves a black streak on page only when in duplex mode. I have cleaned and cleaned and cleaned the parts the manual suggests and the streaks are still there.


Check if the glass is scratched. Try scanning in two different brightness levels. If the size/thickness of the streak varies and is also with 'steps' (when zoomed) then it is glass related. If the streak is same thickness and crisp at ends, it could be Scan module problem.
S. Mohan, Chennai, India

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PROBLEMS WITH CLARITY OF INCOMING FAXES /BLACK STREAKS DOWN ENTIRE PAGE/VERY HARD TO READ SOME OF THE INCOMING FAXES.RECENTLY REPLACED DRUM AND TONER/WHAT WOULD BE CAUSING THIS PROBLEM?


First, make a copy of something to determine if your machine is at fault.

Move the blue slider on the drum cartridge back and forth 10 times.

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Hello sir; Either drum cleaning blade or drum cartridge needto replace.

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Problem is ambiguious but print out a report from your machine and if it comes out black, it is likey a toner cartridge problem. But if its OK make sure your scanner lamp comes on when reading the original

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The drum cleaning blade is worn out. You must replace the Drum Unit.

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streaks are caused either by the toner, drum, lamp or fuser.

If you make a copy and it does not show a streak then it was done by the person sending the fax. BUT, check this,

open door and take out toner cartridge. look for a thin glass that is on the bottom of the machine and wipe it. Toner spills will cause a black streak.

Nov 15, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Black streaks on the fax


Yes it does, the rubber blade that cleans the drum is not doing its thing properly, hence leaving your mark, pull the drum unit out and expose drum by pulling back the cover underneath it, you should see your mark on the drum, don't touch drum with fingers or brush/clean it, it is photosensitive too so keep away from light for any period of time.

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