Re: my sony mp6 AN- 829 is shown as unknown USD device by...
I have had problems in the past with some Mp3 players including Ipod and Iphones not recognized by some motherboards and I found that even with the latest drivers not all USB plugs work as they should be, either USB 1 or USB 2, for example recently in my ASUS motherboard, (though my ASUS mobo is a few years old) it does have USB 2 but my Ipod and my sister's Iphone were not recognized by it and what I did was to buy a USB card with a couple of external connectors and I installed this in my PC and installed the Windows XP drivers that came with it. When I pluged my Ipod and my sister Iphone they were recognized inmediately and they have not given me a problem ever since. You know, what happened is that even though this card is just another USB 2 connector card it's manufactured by somebody different than the motherboard maker and it has different drivers. For one reason or another my Ipods and my sister Iphone were not recognized by my mobo and it's USB drivers even though most other USB 2 devices work without a problem. Those USB 2 cards are very cheap now, you can get them for about $8 to $12 in some places and that may solve your problems. I'm not saying that this is a sure fire way of solving the problem cause there may be other reasons but for a lot of people this can work and they wont have to go crazy wondering if their devices are damaged, if that's the case they can go to the store and ask for a replacement or have them fixed by the factory but before doing that it may be wise to check if your device is recognized by somebody elses computer first, if that's the case then this may be a solution for you.
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Go to Device Manager To get to Device Manager you will: Right click on My Computer>Properties>click the Hardware Tab>Device Manager. After you are in Device Manager look for your MP3 player or Unit. Here you should see no "Yellow" exclamation points. If you do they they are telling you that you have a device conflict. If you currnetly have your unit plugged in, you may notice the "unknown device" which would be your Player or Unit. If you unit has an exclamation point by it, then you will need to click on it and delete it. After you remove all devices with conflicts then click on refresh and search again for your MP3 player/Device. The computer should install your device this time and solve your problem with connection of the MP3 player/Device. Please take time to rate me thumbs up.
Downloading and installing driver from the website wont help much on this issue. It usually happens with the faulty usb port on the MP3 player or on the machine. Try connecting to another USB port on the machine. Also please check if the USB port on the machine is working fine
iive learned from my own expierence vista supports very few programs that is surely your problem if you no of anyone running a different version of windows try there pc. if that isnt the problem either write or email sony and inform them of ur problem. im sure its because you are running vista.
okay, try plugging it in.
Go to Startmenu, right click 'My computer', and select properties.
Go to the 'Hardware' tab, then Device manager.
Down at the bottom, you should see a section of the tree that can be expanded, entitled 'Universal Serial Bus Controllers'
Find the Unknown device part. Select that, then go to 'Action','Uninstall'.
After un-installation, the computer might restart. Unplug your walkman.
When windows is back up, plug it in, and see if that works.
if not, I have an alternative solution
For it to recongnize, maybe try: 1: go to control panel 2:add hardware 3:connect your hardware device and click "yes i have connected the hardware" 4:scroll down and select install new hardware device 5:select install hardware that i manually select from a list 6:scroll down to windows portable devices 7:and choose MTP device this should make it so your ipod is now recognised by the computer ---John
Press and hold the lower volume button and plug it in to the computer simultaneously and keep holding the minus button until a box appears where the message of usb device malfunctioned and click on it. Then follow the instructions and it should be recognized.
There's many reason that explain why a usb device can't be recognized by a computer, such as:
If it use to be recognized & function:
- Try the device on other computer, to check if it is ok.
- Try the computer with other device.
- Some computer virus can damage the function of usb device, if it is, try to clean up your computer and usb device.
- If you ever plug other similar device to the computer, and the device failed to be installed, then the computer will mark all similar device as unknown. Try to reinstall the driver, but remove the unknown mark first (plug the device, right click on my computer, properties, device manager, then find device with question mark or X mark, then uninstall it)
If it has never work with the computer before:
- Try other driver, contact the device vendor, or find in internet