Question about HP LaserJet P2015dn Printer

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The light next to the triangular exclamation point is flashing and my printer won't print. The printer was fine up until yesterday, and then all of a sudden the light started flashing and the printer hasn't printed since. I have tried reinstalling the software. I have tried turning everything off (including the computer) and unplugging everything, then plugging in everything again and rebooting the computer. I have checked for a paper jam. The problem is, this printer is only a couple months old and I don't use it that often, so it shouldn't be out of ink. What is the problem?

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  • l_storlie Mar 03, 2009

    I called the technical support, and he had me send a page through the manual feeder (located in the front, you pull down where the HP symbol is) and it printed fine. It appears the the roller inside the printer where the paper tray goes is broken (because it is rotating all the way around, where it should stop). So, I will have to use the manual feeder, or spend $54 for overnight shipping to get a new printer and then send this one back.

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It could be out of toner...you only get a STARTER cartridge with new HPs

Hold down the green button for 10 seconds to see if it prints a test page.

Posted on Mar 04, 2009

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Com.lexmark-commProblem-warning


Hi,
try this. Some of the terminology may vary as I had the solution in german. It came from Lexmark. 
Open

http://localhost:631



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-     chose your printer type
-     click add printer


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