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Posted on Mar 03, 2009
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My ipod disabled, and I need to "connect to itunes"

I have forgotten my password on my ipod, and it disabled, so now I have to "connect to itunes", how do I fix on itunes?

  • Anonymous Mar 04, 2009

    forgot password how do i get new one

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1 Answer

Ekse

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  • Apple Master 13,435 Answers
  • Posted on Mar 03, 2009
Ekse
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Joined: Feb 11, 2008
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Hey,
have a look here

http://www.fixya.com/support/r977231-disabled_or_code_forgotten


let me know if you need anything else.
Thanks,
Ekse

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How to fix a disabled ipod 4th generation touch

Put the ipod into recovery mode and connect to itunes. itunes will offer to reset the device to factory install (current iOS will be downloaded and installed). This will wipe all contents on the ipod, but you can restore all purchases from Apple store.
If you happen to have a backup you can restore from that unless that backup is too new and contains the forgotten password.

recovery mode: If you can't update or restore your iPhone iPad or iPod touch
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Ipad forgotten password

From the apple support site:

iOS: Forgotten passcode or device disabled after entering wrong passcode When you set up a passcode to secure the use of your iPhone, iPad, or iPod touch and then enter the wrong passcode, you may see a a message saying your device is "disabled". Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled.If you enter the wrong passcode six or more times, you'll see a message that says one of the following:
  • iPhone is disabled
  • iPad is disabled
  • iPod touch is disabled

  1. Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
  2. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
  3. When the backup and sync is complete, restore your device.
  4. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
  5. Select your device in iTunes and choose the most recent backup of your device.
Hope this helps!

http://support.apple.com/kb/ht1212
0helpful
1answer

I have a gen 1 ipod touch which is disabled i have forgotten password and have a new computer with new verison of Itunes I have tried everything to enable ipod with no luck. Please help

Open itunes, connect your Ipod to the computer with the USB cord, a message will come up saying "iTunes could not connect to the ipod because it is disabled/locked with a passcode". press cancel. Unplug your ipod from the USB cord.
Now shut down the ipod, hold in the home button at the bottom and connect the USB cable back up, keep holding the home button down and you will see a picture of a USB cable and iTunes on your ipod screen. iTunes will say it has detected an ipod in recovery mode and would you like to restore it to factory settings? Click restore and sit back for a few minutes until it restores everything to factory settings. Your ipod will reboot and iTunes will detect it. You can then go into the ipod and install a new pass code if you wish to.

Hope this helps,
Rob
2helpful
1answer

My ipod touch says disabled connect to itunes what do i do if i've forgotten my password

Connect your ipod to the computer and get itunes to come up. Sorry mate but then you will have to restore the ipod so the lock password feature is taken off
1helpful
1answer

MY IPOD IS DISABLED BECAUSE I FORGOT THE PASSWORD AND IT SAYS IPOD DISABLED CONNECT TO ITUNES WHEN I CONECT TO ITUNES IT SAYS ENTER PASSWORD HOW CAN I ENTER THE PASSWORD IF I FORGOT IT!!! I NEED HELP:(

Step 1: Turn on your computer, and connect your iPod to your computer with the USB cable that came with your iPod.

Step 2: Open up iTunes on your computer.

Step 3: In iTunes, go to the left side of your screen and scroll down, when you see your iPod, select it.

Step 4: You should now see on the right side of your screen some general iPod information. Scroll down to until you see a "Restore" button. This will erase everything that was on the iPod, and sync whatever is in your iTunes library. It is the only known way.

Note: If this was helpful please vote for this solution!
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How do i unlock my ipod touch if my ipod say ipod is disabled my ipod touch said i have to connect to itunes

In order to unlock you have to connect the ipod with itunes. If you have forgotten the password then follow my tutorial here.
You will loose all the data saved on your ipod
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Ipod touch 16gb, passcode forgotten screen reads disabled.

well you can conpleatly restore it by no luging it in and holding the power buton for 3 seconds then with out leting go of the power buton hold the home buton for 10 seconds then let go of the power buton and just hold the home buton for a further 30 seconds.....

after you have done this plug it in to your computer with iTunes allready running and a icon should say unresponcive ipod or somethin along those lines just click RESTORE

hope this helps

dale gough
21helpful
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Forgot my ipod touch password and now its disabled

Connect to iTunes, go to the settings menu of your iPod (click on the picture of your ipod on the bar on the side.) Then click "restore my ipod's settings," or something similar to that. You will have to re-sync your ipod, but your password will be removed. hope it helps
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My 8GB ipod touch is disabled and showing connect to itunes

Hopefully the option wasnt selected to delete the ipod after a certain number of incorrect passcode entries.

When you connect your ipod to itunes its going to reformat it.
(meaning it gets erased, they do it as a precaution)

DONT FORGET THE CODE NEXT TIME!
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