Question about GE JVM1870 Microwave Oven

1 Answer

Ge jvm1870 it won't heat anything, all other items work

It quit working when baking a potato

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  • William Miller
    William Miller May 11, 2010

    Sorry
    but your subject line was too long and got cut off.



    When you hit Start to
    cook, do the inside light and turntable come on?






    Any unusual noises? Is
    it louder or quieter than usual?





    We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.




    What is the full model number with suffix, such as JVM187-WH001?





    These answers will help
    me judge whether it's in the high voltage
    section (magnetron, transformer, or diode) or the control section
    (door switch or control board relay or connection).









  • William Miller
    William Miller May 11, 2010

    Sorry
    but your subject line was too long and got cut off.

    When you hit Start to
    cook, do the inside light and turntable come on?




    Any unusual noises? Is
    it louder or quieter than usual?



    We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.


    What is the full model number with suffix, such as JVM187-WH001?



    These answers will help
    me judge whether it's in the high voltage
    section (magnetron, transformer, or diode) or the control section
    (door switch or control board relay or connection).





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  • Master
  • 6,784 Answers

Ok, if this unit has stopped heating, this will confirm a major fault within the Magnetron. this device is responsible for the heating affect and, you will need to replace this damaged part in order to restore proper heating functions in you microwave oven.

Posted on Jun 01, 2009

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Posted on Jan 02, 2017

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I bought a ge microwave 5/20/08. I have used it several times and it has worked well. Today I was cooking baked potatoes. I usually do them 1 by 1 and then put them in the oven for a crip skin. After...


It should default to the high power level without your having to select that.

But if you think it may have a problem, you could unplug it for a few minutes then plug it back in and try again.

After that, if it's not acting as it should according to the owner's manual, it may need service.

If so, since it's under warranty, I would let GE fix it.GE Customer Service is online here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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