Question about Frigidaire FRS26H5AS Side by Side Refrigerator

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I changed the water actuator in the door panel, and now when the plug is plugged in on the door panel the light is continually on and it continually drops ice.

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  • robert_ma733 Apr 09, 2009

    Is the actuator a micro switch? Thanks.

  • Anonymous May 05, 2009

    i am the same issue


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It sounds like the actuator is stuck

Posted on Apr 09, 2009

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Maytag mfi2568aes control panel

If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. This will be difficult to track down. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Next it could be the water valve that sometimes has twin valves for ice and water combined, third is low pressure into the line (bad main valve) or clogged filter... you need about 20psi for function. Last is the door switch, when the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.

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Continuous flow from water dispenser

With GE it could be a bad water valve, bad microswitch that actuates the water or could be a bad main control board. You can diagnose the valve by simply pulling the wire harness off and turning the water on. If the water starts to flow with the power removed from the valve then the valve is stuck and needs replacing. If the water stopped with the power removed, check the valve's wire harness with a volt meter and see if 115vac is being applied. If so then the switch or the board are bad. You can check the switch by setting your meter to continuity and checking the com part of the switch to either the no or nc part. One should test good for continuity, the other not and with the switches buttong depressed the exact opposite. If the switch test good then the board is bad.

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1 Answer

All buttons on front of fridge work fine, all lights do their thing & all buttons do their thing EXCEPT for the actual cup dispensor button... no ice, no water. We replaced the entire unit containing...

Hi and welcome to FixYa, I am Kelly,
When both ice and water in door do not function the most probably suspect is the door / light switch. This switch is usually under $10.00 and is supposed to turn on the light when the actuator is extended and provide power for the water in door and the ice maker when the actuator is depressed. Your door switch is under the plastic TOP freezer door hinge cover and is item 406A of this diagram:

PN: 6600JB3007B ($7.99) (Net image search the PN)


The switch should have 3 wires on it labeled as follows:
C = Common (Power in)
NO = Power for water and ice in door when switch is actuated
NC = Power for the light when the door is open

If the actuator arm is damaged on this switch it will not function properly. But... it can just be a bad switch also.

Power off / unit unplugged continuity checks would be:
C to NC door open
C to NO door closed.

The cover is removed by carefully lifting up and outward on the side of the hinge cover. Place a putty knife on the top surface of the refrigerator so you don't scratch up the paint. Then use the screwdriver against the putty knife to coax off the hinge cover to gain access to the switch.
Inspect the wiring where it goes through the door also. This type of door switch wiring is notorious for wire chaffing where it passes through the chassis. Gently lift the wires up just enough to inspect for shorts. Then push them back into the unit.

One other thing to inspect is item 271 (Hinge lever.) It can be broken.

I really think this switch is what is causing your water in door and ice maker not to function. Just looking at images this switch may only have 2 wires on it but I still believe this is causing your problem.

Thanks for choosing FixYa,

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1 Answer


There is a double or triple water valve in your fridge. check continuity on the water dispenser valve coil in the back of the fridge (small terminals, thicker tubing, green coil). Replace valve (part number 4389177) if no continuity. If ok, check if there's line voltage (110-120V) to that coil when the dispenser actuator is pressed. If there is power and there is continuity on that coil - water line is frozen inside the freezer door. Turn off and defrost the refrigerator for full 24 hours. put towels under the freezer door to catch melting ice formed from condensation inside the door. repeat every year or as necessary.

If no power to the water valve coil - check the switch actuated by the water lever in the dispenser assembly. Replace if faulty. Regular microswitch is ok, but if you want the OEM part number, there it is: 2162361

Good luck!
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My Whirlpool Gold side-by-side refrigerator GS6NVEXSL00 wont give me the ice out the door. It makes ice, but when I press the button on the door nothing happens. Seems like the button went out. HELP!

Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.

Mar 18, 2010 | Whirlpool GS6NVEXSL Side by Side...

1 Answer

I have purchased a replacement water actuator to replace a broken

Remove the top freezer hinge cover , and disconnect the plug there . This removes power to the door , where you can disassemble the dispensor , without electricity to the door .

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Water dispenser not working ice maker is fine

The refrigerator has a dual water valve. The water dispenser side of the valve may be defective, but, my experience has shown the problem to be in the water reservoir, located in the bottom of the fresh food section, which, might be frozen or the water line through the freezer door is frozen. Scenario #1: Remove the kick panel, disconnect the water line from the fitting. Have someone depress the water actuator, while, holding a cup to collect any water which may come through the line. If water comes through the tube. The problem is a frozen water line in the door. My best advice for this problem is to remove any frozen goods from the door. Take a piece of cardboard and seal the freezer section of the refrigerator with any kind of tape. Make sure you tape the door switch in the closed position, so, the refrigerator will continue it's normal operation. The frozen goods will remain frozen and the fresh food section will be okay. Leave the freezer door open. You might want to put a towel under the door. The water line will thaw. It might take 15 minutes. It might take 3 hours. Periodically check the water dispenser operation. When the water flows remove the cardboard. Scenario # 2:if, after disconnecting the water line and depressing the water actuator there is not water. The reservoir is frozen. Use a hair dryer to that the reservoir. You will have to remove at least a couple of crisper drawers to perform this action. The cause of a reservoir freeze is too little stuff in the drawers or too low a temp in the crisper drawer area.

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1 Answer

Whirlpool ref in door ice not making ice

check the teperature of the freezer compartment . the ice harvest actuates on teperature. and refill with water at the end of harvest cycle.. a lot of times the condensor under your fridge can become plugged with dust and the freezer teperature never achives low enough to harvest ice..good luck

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Yes sounds like you need a new actuator pad. I had one do this this week and a new pad resolved it.

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