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Ricoh fax error #400

At our place of business, we have a Ricoh MP 4000 (copies, prints, scans, and faxes). We are getting a faxing error code #400 "cannot grab line". Can you tell me what this means and how I can fix it?

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Possibly the fax line is open (busy). Try ringing the fax number, see what you get. Try unplugging the fax and plug a normal analogue handset into the line. See if you are getting a dial tone.
If not, then the cabling or line are faulty. Talk to your carrier. If yes then replace the cable on the fax (if possible) or have it looked at.

Posted on Mar 04, 2009


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