Question about HP LaserJet P2015dn Printer

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HP P2015 Printer my the two orange lights are continuosly on. if i switch it off and on again, it then lights the other orange light which indicates no paper but when i open the paper tray and close it again on occassion it will print otherwise it does not want to print

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Try changing the printer properties in Windows to accommodate for you default paper size and type.
Sometimes, lights indicate an unexpected paper size, which requires user intervention to select an alternative paper source.
Check your pages are all "A4" in the "Device Settings" tab and in the "Advanced" tab, press "Printing Defaults" and set the following properties:
Printer Auto-Select

I have also heard that having 2 orange lights may indicate a hardware fault, if the printer is saying "Offline" in Windows, there's a strong chance that the formatter (The card that handles communication and holds the RAM) may have gone kaput.
Contact HP support if your printer is still under warranty and they should be able to send an engineer.
Otherwise, you'll have to purchase part: Q7805-60002 for the P2015dn or Q7804-60001 for P2015 and P2015d
(The "d" stands for Duplexer, the "t" stands for extra Tray, the "n" stands for Network).

Posted on Mar 13, 2009

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Try putting a sheet of paper in the tray 1 bypass feeder

Posted on Mar 04, 2009


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Orange light on SIDE (not top) of HP LaserJet P2015 Series printer won't go out. Have disconnected all leads and re-booted printer and computers (2) to no avail. There are no paper jams and have

Is there any text to indicate what this light refers to?

In general, you might want to remove paper trays, and use a compressed air can to spray inside the printer, especially the paper path. Oftentimes, paper dust will impede a photo-optic sensor, and keep an indicator light lit when there i no real reason for it. It can also give you a paper jam indication when there is none.

So blow out all paper dust to get the printer to work correctly now.


Apr 10, 2012 | HP LaserJet P2015dn Printer

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Printer not used for 5 months. Now connected to a new PC but I get all light switched on. How can I be shure it's in good working order?

You probably want to print a test page.
To print a test page with this printer:
Hold down the Go button (green button) for 5 seconds. You'll see an orange light flash, let go of the green button and a Self Test/Configuration page will print.

Read more:

If the test page comes out ok, the printer is in working order. You just need to get a driver at

Mar 22, 2011 | HP LaserJet P2015 Printer

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I can't seem to get my HP P2015 to work. When I turn it on, it just comes on with a solid orange light designating a Paper Jam, but there is no paper in the machine.

couple things that it could be are your pick-upn roller is not picking up paper and needs replaceing because they break occasionally, another thing is that the shutter link assy., the black and white plastic piece that is in the upper right when you open the printer could be defective or the plastic arm that goes in there is possibly broken off.

Jan 28, 2011 | HP LaserJet P2015 Printer

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I have a HP LasterJet P2015. I am trying to print multiple page PDF file documents and after one page has printed, the triangle and "!" light flashes and a print out says insufficient memory. How do I...

Open Printer options and reduce the print quality. It is probably 1200dpi. Make it 600 and try the print again.
You may also add more printer memory to print complex documents on highest resolution possible.

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in printer properties disable the power saving mode.

Jan 28, 2010 | HP LaserJet P2015 Printer

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One page jammed after switching off when 1 page printed. Orange light on

Hi ,

First off all u switched off the printer and on switch off mode press the green button and on pressing the button switch on the printer hold that button for 5 seconds and then release the button whenever u realese the button the printer start migrating . After migrating if the printer have same problem then u reinstall the printer driver and again reinstall the driver, after reinstalling the driver the printer will working fine .

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Printer problems - solid yellow light down on HP P2015

Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own.
If that doesn't fix than Formatter Board of the printer is faulty.
If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards

Apr 20, 2009 | HP LaserJet P2015dn Printer

1 Answer

When i switch on my P2015 printer uper three lights come on and printer do come in ready mode. Sir can you give me any solution of this problem

Read this support page from HP:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 26, 2009 | HP LaserJet P2015 Printer

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I have a HP LaserJet P2015 and the orange light with will not go off and i cant print mt documents

turn the power off remove ink cartridge then check ther eis not any paper jam.

Jan 05, 2009 | HP LaserJet P2015dn Printer

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