Question about Sony Cyber-shot DSC-S700 Digital Camera

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Sony Cyber-shot lens not going back on

The lens will not go back into the camera and every time I turn it on the camera says to turn the power off and on again. When I turn it off the lens won't go back into the camera, it just does a dance and stays out.

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I have sony DSC-S600 not gettting switch on sum times and sum times working normally if any 1 can help me out plz do me a favourr

Posted on Mar 03, 2009

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Posted on Jan 02, 2017

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Sony cyber shot dsc h200 lens is stuck, will not take pictures. says to turn off and turn on again, but does not work.


Hi Susan,
If you cannot find the power button, just simply remove the battery wait for few seconds and put the battery back. What I assume of this behavior is 'If the coming out lens is obstructed by anything' the camera will show such error. If it does again, I would suggest calling Sony and getting their advice. Regards

Feb 27, 2014 | Sony Cyber-shot DSC-H200/B 20 Megapixel...

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When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


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Oct 12, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

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I have a sony cyber-shot DSC-W350. It is only a few weeks old but when I turn it on, the lens goes in and out two or three times and then it says "turn the power off and on again." I took the battery out...


If this camera is only a few weeks old it is stil under warranty. best route would be to take it back to the store and get a new one.
If you did not buy it at a store and it is still less than a year old, contact Sony directly (that will be a bit harder).
In third case, older than a year, means it is out of warranty and you will have to get it repaired.
Here is a bit more on it: http://www.teleplancamerarepair.com/camera-repair-blog/post/Sony-Cyber-shot-Turn-the-power-off-and-on-again-Error.aspx

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allienment with the mother board and also failure of the sensors of the lens unit,so contact sony service

Mar 01, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Camera not switching on


I believe there is a lens error, usually that message appears when the lens are stuck or not working.
Turn the camera ON by pressing the "play" button (to see images only) and if the camera turns ON with no problem, then the problem lies on the lens.
you can send the camera for repair or buy a new lens set from ebay, they go for around 30 dollars, but you have to be familiarized with cameras and very careful in order to install the new lens.

hope this helps.

Feb 02, 2010 | Sony Cyber-shot DSC-W110 Digital Camera

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if it doesnt open just push it back softly may be it stuck so it gets released.

Dec 16, 2009 | Sony Cyber-shot DSC-S730 Digital Camera

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Sony Cyber-Shot 8.1 - when I turn the camera on the lens moves in and out several times and then it says to turn the power off and on again. Help


There is probably no user solution, it seems that optical lens block is wrong/damaged, the only solution is to replace it.

Oct 19, 2009 | Sony Cyber-shot DSC-W100 Digital Camera

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Turn the power off and on again problem


Your lens may need adjusting. This info may help . Other People solved problem. Lots of Info on this link.

http://www.fixya.com/support/t102982-e_18_problem

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1 Answer

Sony Cyber-shot DSC-W55...


Dear Julie339
Battery of your camera has less charge storage/ got weak.
Replace with new battery and try it. Hope problem would be solved.

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